Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages:
Timeline
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Mounidharan R

Mounidharan R

14/16,Keeramadi,Enampalli, P.KValasu(post) Modakkuruchi ,Erode , Tamilnadu.

Summary

Experienced Retail Store Manager with a strong track record in driving sales, managing inventory, and leading high-performing teams. Skilled in optimizing store operations, enhancing customer experience, and ensuring compliance with company standards.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Store Manager of Operations

Reliance Retail Ltd
Erode
08.2021 - Current
  • Oversee daily store operations and ensure smooth departmental coordination.
  • Drive sales performance and implement strategies to boost revenue.
  • Manage inventory, reduce shrinkage, and ensure stock accuracy.
  • Lead, train, and motivate store staff for optimal productivity.
  • Ensure compliance with company policies, safety standards, and cash handling protocols.

Customer Service Officer

ICICI Bank
Karaikudi
06.2019 - 12.2020
  • Handle customer queries, complaints, and service requests efficiently.
  • Ensure accurate processing of banking transactions and documentation.
  • Promote bank products and services based on customer needs.
  • Maintain compliance with banking regulations and internal policies.

Education

MBA - Marketing

National School Business
Bangalore
04-2020

BBA -

Kongu College of Arts And Science
Erode
04-2017

Skills

TECHNOLOGY SUMMARY Operating system : Windows 7/8/10

Tools : SAP, MS office, SPSS, TORA, Tally ERP

Certification

  • PGPM graduate with certifications in Export & Import.
  • Completed ERP training on Microsoft Dynamics 2012.

Affiliations

  • Co-ordinator, NSB–NIPM Students Chapter (Karnataka), 2017–2019
  • Active contributor, Bharat Scouts and Guides
  • Participated in voluntary blood donation camps

Conference and Seminars:

  • Attended Personality Development Program at Kumaraguru College, Coimbatore.
  • I participated in the International Conference on Social Science Research at Sri Vasavi College, Erode.
  • Engaged in National Talent Fest “Repowis’16” at Kongu Engineering College, Perundurai.

Industry Visits

  • Volvo CE Plant, Bangalore – Operations & Manufacturing
  • Krishnapatnam Port, Andhra Pradesh – Supply Chain & Logistics

Languages:

  • Tamil
  • English
  • Kannada

Timeline

Store Manager of Operations

Reliance Retail Ltd
08.2021 - Current

Customer Service Officer

ICICI Bank
06.2019 - 12.2020

MBA - Marketing

National School Business

BBA -

Kongu College of Arts And Science

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Mounidharan R