Dedicated professional with proven strengths in customer service, problem-solving, and data management. Recognized for exceeding customer expectations and delivering effective solutions that enhance satisfaction.
Overview
5
5
years of professional experience
Work History
Junior Office
BAJAJ GENERAL INSURANCE LTD
Delhi
07.2025 - Current
Recognized by management for consistently providing exceptional customer service.
Exceeded customer expectations by delivering creative problem-solving solutions.
Resolved customer issues with knowledgeable, friendly service, contributing to improved satisfaction.
Identified and addressed customer needs to enhance satisfaction.
Collaborated with team to enhance workplace productivity.
Sales Executive
POLICY BAZAAR
GURGAON
05.2024 - 06.2025
Handled customer queries and complaints through email and phone, ensuring resolution and satisfaction.
Followed up with Marketing Department to ensure timely renewal and new quotes through phone and email communication.
Utilized MS Office to manage multiple reports, applying V-lookup and data validation for accurate data analysis.
FOS
Longlife Trading Company Pvt. Ltd.
DELHI
11.2021 - 03.2024
Facilitated payment collection from dealers, ensuring timely transactions.
Conducted daily visits to dealer outlets to strengthen relationships and support sales.
Executed day-to-day duties with attention to detail and efficiency.