Summary
Overview
Work History
Education
Skills
Awards
Certification
Languages
Timeline
Generic
Puja Reddy

Puja Reddy

Senior Billing Analyst
Pune,MH

Summary

Billing Analyst with 8+ years of expertise in Order-to-Cash processes, focusing on master data management, contract pricing, and accounts receivable. Proven track record in improving invoice accuracy and resolving complex customer issues. Experienced in leading UAT testing and delivering technical training while promoting cross-functional collaboration. Dedicated to optimizing financial operations to enhance returns and support net-zero objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Billing Analyst

NielsenIQ
Pune
12.2022 - Current
  • Led SAP User Acceptance Testing, collaborating with Salesforce team on test case management and issue tracking via JIRA.
  • Executed timely invoicing and managed billing operations by preparing and reviewing customer invoices.
  • Utilized MSD and SAP systems for billing, invoicing, and revenue recognition to ensure data integrity.
  • Maintained comprehensive documentation to support audits and compliance while generating revenue reports.
  • Managed intercompany contracts and executed timely invoicing processes using SAP.

Billing Analyst

Johnson Controls
Pune
08.2020 - 12.2022
  • Achieved 15% reduction in aging invoices through proactive collections strategies.
  • Led AR accountants to enhance collections performance and operational efficiency.
  • Managed customer disputes and billing escalations, reducing resolution time by 30%.
  • Supported month-end close processes, ensuring accuracy in financial reporting.
  • Prepared daily dashboards and aging reports to provide insights on outstanding receivables.
  • Delivered AR aging analysis using Excel and Power BI for finance leadership.
  • Fostered collaboration among stakeholders to optimize accounts receivable processes.
  • Demonstrated end-to-end expertise in Order-to-Cash cycle, specializing in cash application and collections.

Senior Process Executive

Infosys BPM
Pune
01.2017 - 08.2020
  • Managed end-to-end invoice processing for Non-PO and PO invoices, ensuring accuracy in booking and GL code verification.
  • Executed payment processing via RTGS and NEFT, aligning with Invoice Accuracy initiatives.
  • Performed GR-IR reconciliation, resolving discrepancies through effective vendor and client communication.
  • Maintained vendor data integrity while addressing inquiries and follow-ups on outstanding invoices.
  • Ensured timely payments within agreed credit terms to foster strong vendor relationships.
  • Prepared monthly reports and supported month-end closing for accurate financial records.
  • Identified process improvements to enhance efficiency in invoice processing workflows.

Education

B.Com - Computers

Gnanambica Degree College
Madanapalle
01.2011

Skills

  • Order-to-cash processes
  • Billing and revenue recognition
  • Invoice processing and collections
  • Accounts receivable management
  • Dispute resolution and cash application
  • Tax compliance
  • SAP and Salesforce CRM expertise
  • MS Dynamics proficiency
  • JIRA project management
  • Advanced Microsoft Excel skills
  • Microsoft Word and PowerPoint proficiency
  • Outlook and Power BI usage
  • Process improvement strategies
  • Root cause analysis techniques
  • Data management and control
  • User acceptance testing (UAT)
  • Project leadership capabilities
  • Training and facilitation skills
  • Problem-solving expertise
  • Financial reporting and analysis
  • Stakeholder collaboration skills
  • Time management proficiency
  • Accuracy in execution

Awards

- Employee of the Month - NielsenIQ (2023), - Employee of the Year - Infosys BPM & Johnson Controls (2019, 2021)

Certification

  • SAP FICO certification

Languages

English
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Telugu
Proficient (C2)
C2

Timeline

Billing Analyst

NielsenIQ
12.2022 - Current

Billing Analyst

Johnson Controls
08.2020 - 12.2022

Senior Process Executive

Infosys BPM
01.2017 - 08.2020

B.Com - Computers

Gnanambica Degree College

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Puja ReddySenior Billing Analyst