Summary
Overview
Work History
Education
Skills
Awards Recognition
Timeline
Generic

MRIDUL RAJPUT

Service
Lucknow,Uttar Pradesh

Summary

Finance & Accounting professional with 7+ years of domain expertise in Order-to-Cash (OTC) processes, and over 10 years of overall professional experience. Currently working as an Assistant Manager at EXL with proven strengths in Account Receivable, Cash Application, Dispute resolution, Credit Management, Collection and Reconciliation. Known for improving AR performance, resolving complex exceptions and driving accuracy in cash posting and reporting. Experienced in leading team deliverables, managing client portfolios and working across platforms including SAP HANA, SAP FICO, Salesforce, Majesco and J.P.Morgan systems. Adept at stakeholder communication, compliance handling and delivering process excellence in high-volume environments.

Overview

11
11
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Assistant Manager – Finance & Accounting (Order to Cash)

EXL Service
Noida
04.2024 - Current
  • Leading Order-to-Cash (OTC) operations with core focus on Cash Application and Reconciliation.
  • Accurately applying payments using Excel and reconciling client accounts to resolve unapplied cash and short payments.
  • Addressing invoice disputes, deductions, and rebilling in coordination with clients and internal teams.
  • Utilizing Majesco and JPM platforms to manage cash flow and reporting.
  • Supervising team workflow, tracking escalations, and publishing MIS dashboards and aging reports.
  • Supporting compliance and process audit readiness through accurate documentation and reconciliation practices.

Assistant Manager – Finance & Accounting (Order to Cash)

Genpact India Pvt. Ltd.
Noida
04.2018 - 04.2024
  • Managed a 11 member team handling end-to-end OTC: cash application, AR, collection,credit, deductions, and disputes.
  • Served as primary client contact for portfolio reviews, escalations, and monthly reporting.
  • Automated reports using Excel tools, saving time and improving accuracy.
  • Utilizing SAP S/4 HANA, SAP FICO, SAP FICA, SAP FIORI and Salesforce platforms to manage Finance activities.
  • Published daily and weekly dashboards, invoice due reports, and customer aging summaries.
  • Recognized with multiple internal awards (Gold, Silver, and Bronze) for outstanding performance and process contributions.

Senior Executive – Operations

I-Energizer Pvt. Ltd.
Noida
01.2017 - 04.2018
  • Responsible for validating, managing, and recording large volumes of customer and business data.
  • Performed manual and system-based data checks to ensure accuracy and consistency.
  • Supported reporting and database cleanup activities to assist client-side operations.
  • Worked closely with internal QA and operations teams to escalate and resolve data issues.
  • Developed and implemented operational strategies to enhance service delivery, resulting in improved customer satisfaction and retention.
  • Led cross-functional teams to optimize project workflows, ensuring timely completion of client deliverables while maintaining quality standards.

Associate Senior Executive – Operations

Info Edge India Ltd.
Noida
06.2014 - 07.2016
  • Handled daily tasks related to data entry, validation, and integrity checks in internal systems.
  • Assisted with updating customer and vendor records across internal databases.
  • Ensured quality assurance by reviewing data inconsistencies and coordinating corrections.
  • Provided backend operational support to other teams for campaign and content delivery workflows.

Education

MBA -

Gautam Buddha Technical University
Ghaziabad, India
05.2012 - 01.2014

Bachelor of Commerce (B.Com) - Accounting And Finance

Lucknow University
Lucknow, India
01.2009 - 01.2012

Skills

  • Order-to-Cash (OTC) Process

  • Accounts Receivable (AR)

  • Cash Application (Excel, SAP)

  • Reconciliation & Payment Matching

  • Credit Management & Dispute Handling

  • Client Portfolio Management

  • SAP S/4 HANA

  • SAP FICO

  • SAP FIORI

  • Salesforce

  • Majesco

  • JPMorgan

  • MIS Reporting & Dashboard Preparation

  • Stakeholder & Escalation Management

  • Team Supervision & Workflow Coordination

Awards Recognition

  • Awarded Gold, Silver & Bronze Awards at Genpact (Q4 2022 – Q2 2023)
  • Successfully implemented reporting automation for aging reports and order-on-hold summaries
  • Trained and mentored new hires who were later recognized by clients and management

Timeline

Assistant Manager – Finance & Accounting (Order to Cash)

EXL Service
04.2024 - Current

Assistant Manager – Finance & Accounting (Order to Cash)

Genpact India Pvt. Ltd.
04.2018 - 04.2024

Senior Executive – Operations

I-Energizer Pvt. Ltd.
01.2017 - 04.2018

Associate Senior Executive – Operations

Info Edge India Ltd.
06.2014 - 07.2016

MBA -

Gautam Buddha Technical University
05.2012 - 01.2014

Bachelor of Commerce (B.Com) - Accounting And Finance

Lucknow University
01.2009 - 01.2012

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MRIDUL RAJPUTService