Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Mridul D. Harlalka

Navi Mumbai

Summary

Results-driven property sales manager professional with a proven track record in edutech, real estate, and hospitality. Specializing in customer handling, customer relationship, and ethical sales. Ranked 1 in edutch journey and currently managing four real estate projects. Seeking stable and long-term ventures to contribute my expertise.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Academic Counselor

BIG Academy
Mumbai, Maharashtra
03.2024 - Current
  • Academic counselors play a crucial role in educational institutions, providing guidance and support to students throughout their academic journey
  • The roles include the following:
  • Student Advising: Academic counselors advise students on academic programs, course selection, and career pathways
  • They help students understand academic requirements, degree plans, and graduation criteria
  • Educational Planning: They assist students in developing educational plans that align with their interests, goals, and abilities
  • This may involve creating personalized academic pathways or recommending additional resources such as tutoring or academic support services
  • Career Counseling: Academic counselors provide career guidance and assist students in exploring career options based on their skills, interests, and academic achievements
  • They may offer resources for internships, job shadowing opportunities, and resume building
  • Personal Counseling: Academic counselors often serve as a supportive resource for students facing personal challenges or obstacles that may affect their academic performance
  • They provide counseling services, referrals to mental health professionals, and assistance in accessing campus support resources
  • Student Advocacy: Academic counselors advocate for students' needs and interests within the institution
  • They may liaise with faculty, administrators, and other support services to address issues such as academic accommodations, grievances, or disciplinary matters
  • Retention Initiatives: Academic counselors play a key role in student retention efforts by identifying at-risk students, implementing interventions, and providing support to help students persist and succeed in their academic pursuits
  • Data Management and Reporting: Academic counselors may be responsible for maintaining student records, tracking student progress, and generating reports on retention, graduation rates, and other relevant metrics to inform institutional decision-making

Associate Sales Manager

Square Yards
Mumbai, Maharashtra
07.2023 - 03.2024
  • I am responsible for:
  • 1. Managing and supervising a team of executives and agents.
  • 2. Setting sales targets, monitoring performance, and guiding the team.
  • 3. Training, recruiting, and developing sales teams.
  • 4. Get involved with senior management to develop sales strategies, set sales targets, and plan of action.
  • 5. Build and maintain proper client relationships.
  • 6. Interacting with potential customers as and when required.
  • 7. Handling sales targets, preparing reports, and presenting them to senior management.

Senior Sales Associate

BYJU'S
Mumbai, Maharashtra
03.2023 - 07.2023
  • This post asks me to do the following things:
  • 1. Calling on the inbound queries.
  • 2. Calling on the leads given by the company.
  • 3. Ensure completion of revenue target.
  • 4. Counsel the students who book appointments.
  • 5. Cater sessions via Zoom application.
  • 6. Maintain an Excel sheet for proper accountability.
  • 7. Achieve weekly targets of 50k to 100k.
  • 8. Ensure a minimum ticket size of 60k.

Sales Associate

Mumbai, Maharashtra
08.2021 - 03.2023
  • 1. Calling on the contacts provided by the company and ensuring dialed calls of 200 on average.
  • 2. Work on CRM and LeadSquared daily.
  • 3. Discuss meeting dates and times with parents over the call.
  • 4. Responsible for session catering and closure.
  • 5. Product explanation and closure procedures.
  • 6. Accomplish weekly targets of Rs.50,000 to Rs.100,000.
  • 7. Nominal ticket size closure of Rs.60,000.

Business Development Trainee
Mumbai, Maharashtra
06.2021 - 07.2021
  • I was responsible for:
  • 1. Calling on the leads given by the company
  • 2. Ensure daily conduct of a minimum of 3 customers.
  • 3. Achieve initial target of 2 sale units.
  • 4. Maintain a sheet for proper data management.

Sales Manager

Avantika Caterers & Decorators
Navi mumbai
12.2018 - 05.2021
  • 1. Responsible for overall sales and operations of grand wedding parties for more than 700 to 1,000 guests.
  • 2. Maintaining inventory of utensils and crockeries, total billing and cash handling around INR 25 Lakhs plus (US $ 35,000 plus), maintaining books of accounts, etc.
  • 3. Accomplished sales target of Rs 1 crore in FY 2019-2020 and got rewarded by the company for the same.
  • 4. Accomplish a normal ticket size closure of Rs. 1,50,000/-.
  • 5. Achieve monthly targets of Rs. 300,000/- to Rs. 5,00,000/-

Trainee

Vivanta by Taj
06.2015 - 10.2015
  • Worked as an on-the-job trainee via Apeejay Institute of Hospitality, Belapur.
  • Gained practical knowledge of four core departments of the hotel, viz.
  • 1. Food & Beverage Service.
  • 2. Food & Beverage Kitchen
  • 3. FrontOffice
  • 4. Housekeeping

Education

Post Graduation - Business management

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Mumbai
01.2022

Bsc HS - Sales, Distribution, and Marketing Operations, General

Apeejay Institute of Hospitality
Navi Mumbai
01.2017

Higher Secondary School Certificate - Commerce

Fr. Agnels Business School FCRIMS
02.2013

Secondary School Certificate -

St. Xaviers High School
Navi Mumbai
03.2011

Skills

  • Collaboration and Teamwork
  • Academic Support
  • Employer Relations
  • Student Registration
  • Student Progress Assessment
  • Student Motivation
  • Workshop Facilitation
  • Student Counseling
  • Counsel individuals
  • Excellent Communication
  • Team building
  • Academic advising
  • Team Collaboration
  • Multitasking Abilities
  • Analytical Thinking
  • Time management abilities
  • Organizational Skills
  • Decision-Making

Certification

  • Data Privacy & Protection Awareness
  • STCW
  • Sales Funnel
  • Sales Management

Languages

Hindi
First Language
English
Proficient (C2)
C2
Marathi
Elementary (A2)
A2

References

References available upon request.

Timeline

Academic Counselor

BIG Academy
03.2024 - Current

Associate Sales Manager

Square Yards
07.2023 - 03.2024

Senior Sales Associate

BYJU'S
03.2023 - 07.2023

Sales Associate

08.2021 - 03.2023

Business Development Trainee
06.2021 - 07.2021

Sales Manager

Avantika Caterers & Decorators
12.2018 - 05.2021

Trainee

Vivanta by Taj
06.2015 - 10.2015

Post Graduation - Business management

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Bsc HS - Sales, Distribution, and Marketing Operations, General

Apeejay Institute of Hospitality

Higher Secondary School Certificate - Commerce

Fr. Agnels Business School FCRIMS

Secondary School Certificate -

St. Xaviers High School

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Mridul D. Harlalka