Mriganka Bhattacharyya

Project - Sunrise Gmbh

• Planned, scheduled, and delegated daily work to team of employees.
• Supervised end-user support efforts, designing policies to establish consistent service guidelines and reliable ticket resolution.
• Carried out E2E integration testing on PEGA platform with Postman and SQL tools
• Collaborated with developers for bugs and defect resolution
• Provided Cost estimates for testing team during sprints and releases
• Involved in carrying out E2E functional and regression testing
• Participated in sprint planning, while attending daily stand-up calls and bi-weekly sprint planning call meetings, to review user stories, understand acceptance criteria and its system impact, to prepare UAT plan
• Preparing and submitting regression updates and software defect tracking reports to stakeholders as appropriate  Maintaining Issue Logs, MOMs, Meeting Schedules, Project Summaries and Updates .

Project - Nissan Stat

• Planned, scheduled, and delegated daily work to team of employees.
• Supervised end-user support efforts, designing policies to establish consistent service guidelines and reliable ticket resolution.
• Designed automated test suites using selenium and BDD for PEGA platform 8.4
• Collaborated with developers for bugs and defect resolution
• Provided Cost estimates for testing team during sprints and releases
• Involved in carrying out E2E functional and regression testing
• Participated in sprint planning, while attending daily stand-up calls and bi-weekly sprint planning call meetings, to review user stories, understand acceptance criteria and its system impact, to prepare UAT plan
• Preparing and submitting regression updates and software defect tracking reports to stakeholders as appropriate  Maintaining Issue Logs, MOMs, Meeting Schedules, Project Summaries and Updates .

• Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
• Creating an overall project plan, defining SLA’s/KPI’s, defining reporting metrics and dashboard, creating operating and governance models and defining an effective overall communication plan
• Creating an overall project plan, defining SLA’s/KPI’s, defining reporting metrics and dashboard, creating operating and governance models and defining an effective overall communication plan
• Interacting with: o Product Owners, Business Owners and Technical Owners on the product, feature and technical overview o Technical architects for explaining the feature and its importance in order to understand the complexity and migration roadmap
• Participating in sprint planning, while attending daily stand-up calls and bi-weekly sprint planning call meetings, to review user stories, understand acceptance criteria and its system impact, to prepare UAT plan

• Developed comprehensive test plans and workforce breakdown structures for complete systems.
• Created plans for test method validation using research or field observations.
• Created comprehensive test plans, test scripts, and use cases to support testing objectives.
• Tracked test reports and failures determined by root cause data trends.
• Reviewed, evaluated, and identified requirements for testability.
• Provided solutions to various technical problems of varying scope and complexity.

• Defined and tracked test results, defect counts and performance discrepancies.
• Reviewed results and produced daily reports for developers.
• Wrote test case parameters, test scripts and automation guidelines.
• Developed formal test plans for personal use and use by colleagues.
• Identified delivery risks for ongoing projects, developing strategies to avoid delays.
• Reproduced defects and documented findings.

• Documented integration issues and vulnerabilities and outlined improvement recommendations.
• Created successful test scripts to manage automated feature testing,
• Documented current production methods to identify points of limitation to target for quantification through testing procedures.
• Planned and devised cohesive test plans for projects using advanced testing technologies.
• Worked closely with different departments to develop innovative solutions to functionality issues.
• Directed teams completing regression tests to support successful product development stages.
• Collaborated with product owners to stay current on intended functionality.
• Optimized test cases to maximize success of manual software testing.