MRINAL KAUL
Summary
Dynamic Territory Sales Manager with a proven track record at TATA MOTORS FINANCE LTD, excelling in marketing strategy formulation and team management. Achieved significant market share growth through effective portfolio management and competition analysis, while ensuring exceptional customer satisfaction and retention. Skilled in business planning and training, driving productivity and brand development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Territory Sales Manager
TATA MOTORS FINANCE LTD
Patna
10.2023 - 01.2025
- Responsible for Zone business, collection and delinquent.
- Responsible for collection of TMFL booked business.
- Driving a used car business and collection.
- Identification of untapped and potential market.
- Increase of market share and quality portfolio by portfolio analysis.
- Product training to team and to ensure best service to market and to have edge upon competitors.
- Keen watch on the PDD collection and ensure reduction in Delinquent cases.
- Ensure Turnaround time (TAT) always on the minimum frame.
- Business planning, promotional activities, competitor's analysis.
- Ensure customer satisfaction and customer retention to justify profitability norms and revenue generation.
- Managed team of Dealer Channel partners and sales associates.
- Ensured provide the best services for customer satisfaction and customer retention.
- Involved in planning of sales, schemes along with promotional activities for new market generation.
- Trained and developed the team to ensure productivity by keeping eyes on competitor’s activities which contributes to brand building, business growth and to be a profit center.
Area Business Manager
MAHINDRA FINANCE
Purnia
07.2022 - 09.2023
- Responsible for Area business and dealer commercial business.
- Identification of untapped and potential market.
- Increase of market share and quality portfolio by portfolio analysis.
- Product training to team and to ensure best service to market and to have edge upon competitors.
- Keen watch on the PDD collection and ensure reduction in Delinquent cases.
- Ensure Turnaround time (TAT) always on the minimum frame.
- Business planning, promotional activities, competitor's analysis.
- Ensure customer satisfaction and customer retention to justify profitability norms and revenue generation.
- Managed team of Dealer Channel partners and sales associates.
- Ensured provide the best services for customer satisfaction and customer retention.
- Involved in planning of sales, schemes along with promotional activities for new market generation.
- Trained and developed the team to ensure productivity by keeping eyes on competitor’s activities which contributes to brand building, business growth and to be a profit centre.
Branch Manager
MAHINDRA FINANCE
Patna
05.2019 - 06.2022
- Responsible for branch Dealer business & collection.
- Identification of untapped and potential market.
- Increase of market share and quality portfolio by portfolio analysis.
- Product training to team and to ensure best service to market and to have edge upon competitors.
- Keen watch on the PDD collection and ensure reduction in Delinquent cases.
- Ensure Turnaround time (TAT) always on the minimum frame.
- Business planning, promotional activities, competitor's analysis.
- Ensure customer satisfaction and customer retention to justify profitability norms and revenue generation.
- Managed team of Channel partners and sales associates.
- Involved in product training for all dealer channels.
- Ensured channel partners to provide the best services for customer satisfaction and customer retention.
- Involved in planning of sales, schemes along with promotional activities for new market generation.
Branch Manager
VEDIKA CREDIT CAPITAL LTD
Gaya
05.2017 - 04.2018
- Responsible for branch collection and business.
- Training arranges for business & collection team.
- Identification of untapped and potential market.
- Increase of market share and quality portfolio by portfolio analysis.
- Product training to team and to ensure best service to market and to have edge upon competitors.
- Keen watch on the PDD collection and ensure reduction in NPA / Delinquent cases.
- Ensure Turnaround time (TAT) always on the minimum frame.
- Business planning, promotional activities, floating schemes, credit management and competitor's analysis.
- Ensure customer satisfaction and customer retention to justify profitability norms and revenue generation.
- Ensured channel partners to provide the best services for customer satisfaction and customer retention.
- Trained and developed the team to ensure productivity by keeping eyes on competitor’s activities which contributes to brand building, business growth and to be a profit centre.
CUSTOMER MANAGER
MAHINDRA FINANCE
Patna
02.2015 - 04.2017
- Taking care of auto loan & commercial vehicle loan.
- Handling team of customer manager and ensure to make them achieve their productivity.
- All promotional activities along with team.
- Ensure to provide excellent service in the financial industry.
BUSINESS DEVELOPMENT REPRESENTATIVE
HDFC Bank (Auto Loan)
Bokaro
04.2014 - 01.2015
- Responsible for branch business for new and used cars.
- Identification of untapped and potential market.
- Increase of market share and quality portfolio by portfolio analysis.
- Product training to team and to ensure best service to market and to have edge upon competitors.
- Keen watch on the PDD collection and ensure reduction in NPA / Delinquent cases.
- Ensure Turnaround time (TAT) always on the minimum frame.
- Business planning, promotional activities, floating schemes, credit management and competitor's analysis.
- Ensure customer satisfaction and customer retention to justify profitability norms and revenue generation.
Education
MBA -
Mahatma Gandhi Education Institute of Management And Technology
PATNA12.2020
B.A. -
MAGADH University
BARH12.2005
I. A -
MAGADH University
BARH12.2001
10 Th -
BSEB
BIHAR12.1998
Skills
- Marketing Strategy formulation
- Corporate Brand Development
- Team Management & Training
- Business Planning
- Portfolio Management
- Chanel Management
- Competition Analysis
Certification
Well versed with MS Office, Internet Applications
Languages
- English
- Hindi
References
Available upon request.
Personal Information
- Date of Birth: 12/12/83
- Marital Status: Married
Summary
A highly motivated and positive attitude Sales & Marketing professional with 10.8 years of experience, work with ethics and treats work pressure as a challenge, possesses excellent communication skills combined with ability to relate well at all levels. An adaptive person who is always striving to learn and improve upon existing skills, Aspiring carrier to excel and to sharpen my managerial skills with an organization of high repute., As per recruitment.
Timeline
Territory Sales Manager
TATA MOTORS FINANCE LTD
10.2023 - 01.2025
Area Business Manager
MAHINDRA FINANCE
07.2022 - 09.2023
Branch Manager
MAHINDRA FINANCE
05.2019 - 06.2022
Branch Manager
VEDIKA CREDIT CAPITAL LTD
05.2017 - 04.2018
CUSTOMER MANAGER
MAHINDRA FINANCE
02.2015 - 04.2017
BUSINESS DEVELOPMENT REPRESENTATIVE
HDFC Bank (Auto Loan)
04.2014 - 01.2015
MBA -
Mahatma Gandhi Education Institute of Management And Technology
B.A. -
MAGADH University
I. A -
MAGADH University
10 Th -
BSEB
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