Mrinmoy Dey
Kolkata
Summary
To be a part of a premier organisation and to gather knowledge and experience through the opportunity provided and to contribute to the organizational objective.
Overview
5
5
years of professional experience
Work History
Technical Executive Officer
Ambuja Cement
Kolkata
01.2025 - Current
- Led technical projects to enhance operational efficiency across production lines.
- Coordinated cross-functional teams to implement new technology solutions effectively.
- Developed and maintained documentation for processes and technical specifications.
- Analyzed performance data to identify areas for improvement in operations.
- Provided training and support to staff on new systems and procedures.
- Collaborated with engineering teams to optimize equipment performance and reliability.
- Ensured compliance with applicable laws, regulations, policies, and procedures.
CSE
Ambuja Cement
01.2023 - 12.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
BUSINESS ANALYSIS
TATA AIA LIFE
Kolkata
01.2021 - 01.2023
- Assisted customers with inquiries and resolved complaints effectively.
- Managed customer accounts and updated information accurately.
- Facilitated product returns and exchanges according to company policy.
- Processed orders and ensured timely delivery of services.
- Trained new staff on customer service protocols and tools.
Intern
PWD
Malda
01.2021 - 02.2021
- Project Brief BRIDGE MAKING
- Collaborated with team members to develop project proposals and presentations.
- Coordinated logistics for meetings with stakeholders and community partners.
Education
Malda Zilla School - WBSE
Malda Zilla School
MaldaMalda Zilla School - WBCHSE SCIENCE
Malda Zilla School
MaldaMalda Polytechnic - WBSCTE CIVIL
Malda Polytechnic
MaldaGKCEM - MAKAUT CIVIL
GKCEM
KolkataSkills
- MS office
Accomplishments
NIL
Hobbies and Interests
- PC&Mobile gaming
- Playing cricket,Football
- Bike Riding
Personal Information
- Father's Name: Himangshu Dey
- Date of Birth: 05/14/95
- Marital Status: Married
- Home Town -Malda
Languages
Bengali
First Language
English
Beginner
A1
Hindi
Beginner
A1
Timeline
Technical Executive Officer
Ambuja Cement
01.2025 - Current
CSE
Ambuja Cement
01.2023 - 12.2024
BUSINESS ANALYSIS
TATA AIA LIFE
01.2021 - 01.2023
Intern
PWD
01.2021 - 02.2021
Malda Zilla School - WBSE
Malda Zilla School
Malda Zilla School - WBCHSE SCIENCE
Malda Zilla School
Malda Polytechnic - WBSCTE CIVIL
Malda Polytechnic
GKCEM - MAKAUT CIVIL
GKCEM