Mrittika Chakraborty
HR Manager
Kolkata
Summary
A results-driven HR professional with over a decade of expertise in the Employee Life Cycle, encompassing talent acquisition, employee relations, payroll and benefits administration, vendor management, and office operations. Demonstrates proficiency in performance management, leave and absence management, and organizational development, with a solid understanding of quality management systems and client relations.
Overview
12
12
years of professional experience
Work History
Manager- HR
Digital Avenues Info Tech Pvt. Ltd
Kolkata
6 2023 - Current
- Overseeing organizational structure and staffing strategies to enhance resource allocation and drive operational efficiency
- Facilitating the comprehensive administration and processing of documentation throughout the recruitment life-cycle, onboarding, employee relations, and grievance management
- Spearheading talent acquisition efforts across the APAC region, ensuring alignment with regional business objectives and strategic hiring initiatives
- Expertly managing ZOHO HRMS and JIRA to streamline HR operations and facilitate effective project tracking
- Developing and implementing Standard Operating Procedures (SOPs) to optimize HR processes related to employee benefits and enhance compliance
- Maintaining and refining the performance management system to foster employee development and support organizational success
- Orchestrating employee engagement initiatives, including celebrations and special events, to cultivate a positive and inclusive workplace culture
- Facilitating collaboration among cross-functional teams by carefully monitoring project assignments, skill development, training initiatives, and overall progress to ensure alignment with organizational objectives.
Manager - HR & Admin
Pattern Drive Pvt Ltd
Kolkata
04.2020 - 06.2023
- Managed the administration and processing of documentation related to the complete recruitment, employee concerns, and grievance resolution
- Handled payroll, company benefits packages, corporate events, and team-building activities
- Leveraged performance data to identify and pursue additional revenue growth opportunities
- Collaborated with management to implement HR policies and procedures aligned with core organizational objectives
- Conducted comprehensive reviews and analyses to identify gaps in benefits, compensation, payroll, leave policies, and stock options, fostering synergies across the organization
- Maintained organizational charts and the employee database, along with detailed project information
- Enhanced resource utilization through the development of dynamic resource allocation plans, ensuring optimal deployment of key operational resources.
Admin Executive
Laminar Technologies
Noida
09.2018 - 09.2019
- Provided comprehensive administrative support and managed calendars for approximately 50 blue collar staff and executive-level staff
- Addressed client inquiries and concerns effectively, ensuring high levels of satisfaction
- Managed daily attendance, leave requests, work schedules, and overtime for employees
- Implemented employee engagement initiatives focused on health and safety, including mock drills and environmental initiatives like tree planting
- Supervised multidisciplinary teams across cleaning, maintenance, grounds keeping, and security functions.
HR & Admin Co-ordinator
Xtassee Entertainment
Noida
11.2017 - 08.2018
- Documented all changes and requests for each event with precision
- Enhanced staffing efficiency during peak periods by creating employee schedules and monitoring attendance
- Maintained close coordination for domestic inquiries, ensuring timely responses
- Oversaw payroll processing in conjunction with client payment structures.
Admin Executive
DS Research Centre
Bengaluru
02.2017 - 10.2017
- Facilitated communication between doctors and patients, ensuring smooth DSRC operations
- Maintained a comprehensive patient database and case histories for accurate record-keeping
- Efficiently managed office administration, vendor relationships, and procurement processes
- Oversaw leave and absence management by tracking daily attendance through biometric systems and manual records, while maintaining employee leave documentation
- Collaborated with branding and marketing teams to organize social events and promote DSRC, including health camps focused on raising awareness in schools, colleges, hospitals, and NGOs.
HR Executive
NETpro Systems
Kolkata
07.2015 - 01.2017
- Led a cross-functional team of payroll, regulatory, and staffing experts to streamline employee movement processes
- Facilitated the creation of a comprehensive diversity plan aligned with corporate strategic goals, presenting it to the senior leadership team
- Developed an employee manual addressing key topics such as disciplinary procedures, code of conduct, and benefits information
- Implemented the company's first formal performance review program, designing a flexible and effective tool that gained company-wide adoption.
HR Executive
Phoenix Analytical Systems
Kolkata
09.2014 - 07.2015
- Collaborated with senior management to develop and implement HR policies and procedures, as well as recruit employees and design orientation, training, and incentive programs
- Managed the leave and attendance system to ensure accurate tracking and compliance
- Sourced, interviewed, and hired qualified candidates, focusing on sales and IT recruitment, while effectively negotiating offers and finalizing hires.
Education
Master of Arts -
Rabindra Bharati University
Kolkata, West BengalBachelor of Arts in Political Science - undefined
Calcutta University
Kolkata, West BengalHigher Secondary Certificate - undefined
Board of Higher Secondary Education
Secondary School Certificate - undefined
Board of Secondary Education
Skills
Recruitment life Cycle Management
Onboarding & Orientation
Employee Relations & Conflict Resolution
HRMS
Employee Engagement & Retention Strategies
Vendor Management
Administration
Project coordination
Performance Management & Appraisal Systems
Data Management & HR Analytics
Payroll Administration
HR Policy Development and Implementation
Client Relationship Management
Training and Development
Compensation and Benefits Administration
Workforce Planning & Succession Planning
Eligibletowork
India
Personal Information
- Industry: Information Technology, Healthcare, Production & Manufacturing, Education & Instruction
- Date of Birth: 11/22/87
Timeline
Manager - HR & Admin
Pattern Drive Pvt Ltd
04.2020 - 06.2023
Admin Executive
Laminar Technologies
09.2018 - 09.2019
HR & Admin Co-ordinator
Xtassee Entertainment
11.2017 - 08.2018
Admin Executive
DS Research Centre
02.2017 - 10.2017
HR Executive
NETpro Systems
07.2015 - 01.2017
HR Executive
Phoenix Analytical Systems
09.2014 - 07.2015
Manager- HR
Digital Avenues Info Tech Pvt. Ltd
6 2023 - Current
Master of Arts -
Rabindra Bharati University
Bachelor of Arts in Political Science - undefined
Calcutta University
Higher Secondary Certificate - undefined
Board of Higher Secondary Education
Secondary School Certificate - undefined
Board of Secondary Education