Ms. DEVI SRI P S
VILLIVAKKAM
Summary
LOOKING TO SECURE POSITION WITH IN A REPUTABLE FINANCIAL INSTITUTION THAT ALLOWS FOR DEVELOPMENT OF SKILLS AND FURTHER CAREER GROWTH
Overview
4
4
years of professional experience
Work History
AREA BUSINESS MANAGER
HDFC LIFE INSURANCE LTD
10.2025 - Current
- Spearheaded area-level sales operations and managed a team of front-line managers and agents to exceed revenue targets and business objectives.
- Designed and implemented strategic plans for territory development, driving growth across life insurance and financial product portfolios.
- Fostered strong client relationships by delivering customized financial solutions, improving customer satisfaction and retention rates.
- Conducted regular training, mentoring, and performance reviews of team members to enhance productivity and ensure consistent achievement of KPIs.
- Coordinated cross-functional initiatives with marketing, underwriting, and operations teams to ensure seamless policy issuance and claim resolution.
- Monitored market trends and competitor activity to identify business opportunities and maintain a competitive edge.
- Maintained strict compliance with regulatory and company standards, ensuring ethical sales practices and operational excellence.
- Delivered business presentations and performance reports to senior leadership, contributing to strategic decision-making and policy formulation.
RELATIONSHIP MANAGER
AIXS MAX LIFE INSURANCE LTD
11.2024 - 08.2025
- Enhanced customer service experience through effective claims resolution and complaint management.
- Generated new business sales by providing accurate quotes to clients promptly.
- Established strong relationships with customers and coworkers through proactive communication.
- Organized customer gatherings at branches to boost awareness and engagement.
ASSISTANT RELATIONSHIP MANAGER
PNB MET LIFE INSURANCE LTD
01.2022 - 12.2022
- Achieved customer satisfaction by directing effective claims and complaint resolutions.
- Enhanced sales through proactive outbound calls and relationship building with clients.
- Increased customer awareness by organizing engaging gatherings at branch locations.
- Responsible for all new business quoting, driving sales growth and client acquisition.
Education
B COM - GENERAL
R B GOTHI JAIN COLLEGE FOR WOMEN
Chennai, India10.2022
HSC -
ST . ANNES GIRLS HIGHER SECONDARY SCHOOL
MADHAVARAM, CHENNAI10.2019
SSLC -
ST . ANNES GIRLS HIGHER SECONDARY SCHOOL
MADHAVARAM, CHENNAI10.2017
Skills
- TYPING
- MS OFFICE
- SHORT CUT EXCEL
- TIME MANAGEMENT
- PROBLEM SOLVING
Languages
ENGLISH
TAMIL
TELUGU
Personal Information
- Date of Birth: 09/05/02
- Gender: FEMALE
- Nationality: INDIAN
- Marital Status: UNMARRIED
Hobbies and Interests
- DRAWING
- LISTENING MUSIC
- DANCE
Achievements And Awards
- Got Promoted from Deputy Manager to Relationship Manager
- 1 International Convention
- 1 Domestic Convention
- Treasure Award Qualifier
Timeline
AREA BUSINESS MANAGER
HDFC LIFE INSURANCE LTD
10.2025 - Current
RELATIONSHIP MANAGER
AIXS MAX LIFE INSURANCE LTD
11.2024 - 08.2025
ASSISTANT RELATIONSHIP MANAGER
PNB MET LIFE INSURANCE LTD
01.2022 - 12.2022
B COM - GENERAL
R B GOTHI JAIN COLLEGE FOR WOMEN
HSC -
ST . ANNES GIRLS HIGHER SECONDARY SCHOOL
SSLC -
ST . ANNES GIRLS HIGHER SECONDARY SCHOOL