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Associate Principal Engineer

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Dedicated customer service professional with strong complaint resolution and communication skills. Proven ability to promote customer loyalty through attentive service and accurate information delivery.

Client Service Professional with a strong track record in managing sensitive data with precision, ensuring confidentiality and accuracy. Adept at addressing client inquiries, providing clear service education, and fostering trust through proactive support. A solid background in field sales equips me with the skills to assess client needs and deliver customized solutions that drive satisfaction and long-term relationships.

To be a successful professional in a respected company and achieve the objectives with honesty and fairness to continuously upgrade my knowledge and skills.

Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.

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Dynamic information security professional with 20 years of comprehensive IT industry experience, including over 13 years specializing in Threat and Vulnerability Management and policy compliance. Expertise includes leveraging advanced tools to assess and mitigate security risks, supported by a proven track record of developing and implementing robust security strategies aligned with organizational objectives. A collaborative approach enhances overall security posture while navigating complex cyber landscapes. Recognized for delivering results in fast-paced environments, ensuring compliance with industry standards, and safeguarding critical assets against evolving threats.

Experienced with implementing safety protocols and compliance measures. Utilizes in-depth knowledge of risk assessment to enhance workplace safety. Track record of successful team training and development in HSE practices.
HSE professional with strong background in ensuring compliance and safety standards. Skilled in risk assessment, incident investigation, and safety training. Fostering team collaboration and adaptability to changing needs. Reliable, results-driven, and equipped with effective communication and problem-solving abilities.

Over 10 years of experience owning and delivering Linux-based production platforms, ensuring high availability and operational stability for business-critical applications. Hands-on experience with AWS services including EC2, VPC, IAM, and EKS, along with CI/CD automation, Infrastructure as Code practices, and container-based architectures. Strong MySQL expertise combined with automation of routine operational workflows using Bash and Python, monitoring, incident response, cost optimization, security hardening, and DevSecOps practices aligned with SOC 1 Type II compliance.


Seasoned Operations Manager and talented leader with 16 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Knowledgeable and dedicated customer service professional with extensive experience in Service delivery operations. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

B.Tech graduate with experience in technical and billing support at Sutherland Global Services. Enthusiastic about networking and IT infrastructure, with growing knowledge in network troubleshooting, connectivity, and system support. Currently pursuing Cisco Certified Network Associate (CCNA) and AWS Cloud Practitioner certifications to transition into IT support and networking roles. Known for being hardworking, a quick learner, and dedicated to delivering accurate, high-quality work.

M.SOWMIYA SHREE

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Associate CS Internet

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