MUDASIR AHAMED
STORE MANAGER
Bengaluru
Summary
Results-driven Assistant Store Manager with expertise in customer relations, inventory control, and team management. Proven track record of enhancing operational efficiency and improving customer satisfaction ratings.
Dynamic professional with extensive experience in retail management. Skilled in problem-solving and business development, successfully driving customer satisfaction and operational improvements. Committed to fostering a collaborative team environment to achieve business goals./
Proactive leader with a strong background in inventory management and customer service. Focused on delivering measurable improvements in operational efficiency and customer satisfaction through effective team management and innovative solutions.
Overview
4
4
Languages
14
14
years of professional experience
Work History
Assistant Store Manager
PETER ENGLAND STORE
06.2022 - 11.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Store Manager8
Freshalicious Super Bazaar
06.2018 - 03.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Business Consultant
Telcon Advertisement Pvt Ltd
10.2017 - 05.2018
- Enhanced team productivity by providing guidance on effective time management and prioritization techniques.
- Evaluated existing business models, identifying areas of improvement to increase revenue generation potential.
- Developed complete business plans and operational strategies for new and existing business.
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
- Performed as consultant for startup business in areas of marketing, logistics, and training to various behavioral healthcare service professionals.
Ticketing Supervisor
BISMILLAH TOURS AND TRAVELS
08.2009 - 05.2017
- Established efficient communication channels between departments for smoother workflow and higher productivity levels.
- Worked with marketing and sales department to create and implement upsell opportunities for events.
- Coordinated event set-up and promoter engagement on sales and ticketing issues related to events.
- Processed refunds and exchanges in accordance with company policy./
Education
Intermediate Certificate -
GOVT PU COLLEGE9
Kadur 04.2001 -
10 Th STANDARD -
M S R ENGLISH SCHHOL
Kadur 04.2001 -
Skills
Stock management
Store organization
Customer relations
Customer service
Store opening and closing
Team management
Business development
Inventory control/
Problem-solving
Inventory control6
Timeline
Assistant Store Manager
PETER ENGLAND STORE
06.2022 - 11.2023
Store Manager8
Freshalicious Super Bazaar
06.2018 - 03.2019
Business Consultant
Telcon Advertisement Pvt Ltd
10.2017 - 05.2018
Ticketing Supervisor
BISMILLAH TOURS AND TRAVELS
08.2009 - 05.2017
Intermediate Certificate -
GOVT PU COLLEGE9
04.2001 -
10 Th STANDARD -
M S R ENGLISH SCHHOL
04.2001 -