Mufeeda Madathil
HR Administrator
Mavoor
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
HR Administrator
WAITROSE AND PARTNERS
04.2023 - Current
- Updated HR database with new employee information, changes in benefits, and other details.
- Prepared new hire letters, employee contracts, and corporate policies.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters.
- Oversaw hiring, staffing, and labor law compliance.
- Served as knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
- Partnered with department managers to identify staffing needs and develop effective recruiting strategies.
- Facilitated conflict resolution for harmonious workplace environment.
- Assisted with writing job postings and job descriptions for boards.
- Completed human resource operational requirements by scheduling and assigning employees.
SALES EXECUTIVE
HAMLEYS TOY STORE
07.2022 - 04.2023
- Actively seek out and engage with potential customers to generate sales
- Meet or exceed sales targets and revenue goals set by the company
- Build and maintain strong relationships with new and existing customers
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
- Develop in-depth knowledge of the company’s products or services
- Effectively communicate product features, benefits, and value propositions to customers
- Conduct sales presentations and product demonstrations to prospective customers
- Tailor presentations to address the specific needs and interests of each customer
- Stay informed about industry trends, market conditions, and competitors
- Identify new market opportunities and potential customers through research and analysis.
ASSISTANT MANAGER
HYPERONE SUPER STORE
07.2021 - 04.2022
- Supervise and lead a team of employees, providing guidance, support, and mentorship
- Delegate tasks and responsibilities effectively, ensuring the team operates efficiently and achieves goals
- Assist in developing and implementing operational strategies and plans to achieve organizational objectives
- Oversee daily operations, including opening and closing procedures, to ensure smooth workflow and customer service
- Ensure high standards of customer service are maintained at all times
- Address customer inquiries, concerns, and complaints promptly and professionally
- Monitor inventory levels and ensure adequate stock availability to meet customer demand
- Implement inventory control measures to minimize shrinkage and optimize stock turnover
- Support sales initiatives and promotional activities to drive revenue growth
- Monitor sales performance and trends, analyzing data to identify opportunities for improvement.
BUSINESS DEVELOPMENT EXECUTIVE
EDUPORT PVT LTD
02.2021 - 06.2021
- Research and identify potential clients and opportunities for business growth
- Develop strategies to attract new clients and expand the company’s customer base
- Build and maintain strong relationships with prospective and existing clients
- Establish trust and credibility with key stakeholders to foster long-term partnerships
- Drive sales activities and achieve or exceed sales targets
- Negotiate contracts and agreements with clients, ensuring mutually beneficial terms
- Conduct market research to understand market trends, customer needs, and competitor activities
- Analyze data to identify market opportunities and threats, and adjust strategies accordingly
- Develop strategic plans and initiatives to achieve business goals and objectives
- Collaborate with senior management to set revenue targets and growth strategies.
Education
Master of Science - Business With International Management
University of Northumbria
London 05.2022 - 07.2023
Bachelor of Arts - English Language And Literature
Annamalai Univeristy
India 04.2001 -
Certificate Course in Pharmacy
University of Kerala
India09.2016
Skills
Human Resources Information Systems
Recruitment Management
Health and Safety Regulations
Payroll Processing
HR policies development
Employee Relations Management
Performance Evaluation Expertise
Customer Service
Negotiation
Team Collaboration
Problem-Solving and Organizational Skills
Data Management
Training and Mentoring
Sales and Marketing
Personal Information
- Passport Number: N9223849
- Passport Date Of Issue: 04/12/2016
- Passport Place Of Issue: Calicut
- Passport Expiry Date: 04/11/2026
- Date of Birth: 04/15/1996
- Gender: Female
- Nationality: Indian
Languages
English
Advanced (C1)
Hindi
Intermediate (B1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Maritalstatus
Single
References
- Cinzia Andreotti, Manager, Waitrose and partners London, +447414186950
- Fathima Haddad, Manager, Hamleys Toy store London, +447947334950
Certification
TEFL
Disclaimer
Hereby declare that all the details mentioned above are in accordance with the truth and fact as per my knowledge and hold the responsibility for the correctness of the above-mentioned information.
Timeline
TEFL
04-2024
HR Administrator
WAITROSE AND PARTNERS
04.2023 - Current
SALES EXECUTIVE
HAMLEYS TOY STORE
07.2022 - 04.2023
Master of Science - Business With International Management
University of Northumbria
05.2022 - 07.2023
ASSISTANT MANAGER
HYPERONE SUPER STORE
07.2021 - 04.2022
BUSINESS DEVELOPMENT EXECUTIVE
EDUPORT PVT LTD
02.2021 - 06.2021
Bachelor of Arts - English Language And Literature
Annamalai Univeristy
04.2001 -
Certificate Course in Pharmacy
University of Kerala
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