Muhammad Razique

Deploying the essential landing zone components and overseeing the Azure landing zone when the subscription has been provisioned. Terraform Automated Pipeline is being used to provision the Managed Identity. end-to-end Qualys appliance gateway service deployment and connectivity setup. Utilize Azure DevOps to set up the Terraform pipeline. Automate the CI/CD process and oversee and maintain it.configured the Azure Load Balancer & application Gateway to efficiently distribute incoming traffic across multiple VMs or instances, improving overall system resilience and responsiveness. End-to-end deployment and implementation of the Qualys Gateways service via Terraform using the Azure DevOps pipeline. successfully Executed the setup of auto agent configuration on Linux/Windows AMI according to client specifications. migration of Pipeline in Azure DevOps.

Providing technical assistance for Azure related request
Regular maintenance and support were performed outside of normal business hours to ensure service continuity. experience with configuring and administering Azure AD Connect, Azure AD Connect health, and Microsoft Azure Active Directory.Azure cloud services and managing clients Azure based projects, Troubleshoots, monitors and opti- mizes Azure resources.Handling P1/P2/P3 ticket for the production environment effective in maintaining cloud Infra.Seeking a challenging role to leverage expertise in Azure IaaS and PaaS to improve cloud performance, reliability, and scalability.

I worked as a systems engineer. Working with the Service-Now tool to create tickets depending on the issue and end user requirements, whether it be an incident, standard change, or a request. Handling a UK customer's login problem (AD Password Reset) over the phone/via email.taking care of all new users, such as creating accounts, supplying Office 365 licenses, creating shared mailboxes, forming groups responsible for distribution lists, and resolving customer complaints within the SLA.

I worked as a Senior Technical Service Associate for Operations. receiving calls from Lenovo users, mail handling client concerns, providing solutions by email, phone, and remote, and resolving customer issues with SLA. taking care of all hardware, software, and networking issues. Handling client queries, providing technical assistance, and resolving customer issues within the SLA. All hardware and software problems for Lenovo laptops, desktops, workstations, and thin clients.

I worked as a Desktop Support engineer at L2 Level. taking care of all hardware, software, and networking issues. Handling client queries, providing technical assistance, and resolving customer issues within the SLA.