MUHAMMAD RISHAD

Corporate Travel, Employee Engagements and MICE - Global

• Manage all aspects of global corporate travel, including budgeting, itinerary planning, transportation, accommodation, and activities for the office of C0-Founder and CEO Mr Bhavish Aggarwal in OLA Corporate HQ Bangalore
• Develop and maintain relationships with internal users, suppliers, and vendors to ensure the success of the tour
• Lead groups and provide exceptional customer service while managing any issues or concerns that may arise
• Collaborate with other departments to ensure seamless travel operations.

C-Suite / CXO / Investors Travel - (Luxury VVIP Segment)

• Create and implement process and SOPs to manage the Senior Management, Board Members and High Profile Visitors Travel Domestic and International.
• Support CXOs and Board Members in their Business Travel and Roadshows around the Globe.
• Coordinate and manage all aspects of charter aviation services, including flight scheduling, aircraft maintenance, fueling, ground handling, catering, and other related services
• Ensure compliance with aviation regulations and safety standards, and coordinate with internal and external stakeholders to provide exceptional customer service
• Develop and maintain relationships with suppliers, Airport Management and protocol Officers and vendors to ensure the success of charter operations
• Continuously monitor and analyze industry trends, and recommend strategies to improve service quality, efficiency, and service delivery.

Event Management & Program Management

• Plan, organize, and execute a variety of events, including corporate meetings (MICE), trade shows, marketing campaigns, Employee engagements or team building and social events
• Develop and maintain relationships with Suppliers and vendors, and manage budgets to ensure the success of each event

Administrative Business Partner to Founders Office

• Provided executive-level support to the CEO, including managing his calendar, making travel arrangements, and preparing presentations and reports.
• Managed office operations, including maintaining office supplies, managing vendor relationships, and overseeing the maintenance of office equipments. (IT & Non-IT)
• Acted as the first point of contact for all inquiries, ensuring that all communication was handled in a professional and efficient manner.

• MSA (Marketing Service Agent/Program) to the key IT clients Microsoft, HPE, Oracle, IngramMicro, etc.
• Managed over 200+ Events in Various Cities in India and Build a strong Vendor Network across the country
• Managed Microsoft- Code-fun-do campus relation event in various IIT's and other premier educational institutes across the country
• Managed Large Format Events for Oracle like Oracle Code World,( 20,000 Pax Events ) Oracle Code ( 5000 Pax ) Microsoft Device Day etc
• Managed GANG OF DUSTERS, Adventure Drive Events including Iconic Passion Drives ( Leh, Spiti, Bhutan and Nepal ) for 2 consecutive years
• Sourcing, Negotiation and On-boarding of Event, Hospitality, Technical and Tourism Vendors across the country

• Operations & Client Relation
• Managed Multiple Events, Activation and Promotions for Top Brands like Samsung, LG, Lenovo, CERA, Godrej etc
• Gained knowledge about, Event Production, Audio Visual System and Virtual Event Tools
• Exclusively Managed International Conferences for Astra Zenica, Singapore National Co-operative Federation ,IMA etc
• Managed VVIP ( Z Category ) Events.

• Exclusively Managed Specially Designed Tours & Programs for Groups from German Speaking Countries.
• Managed program timelines, budgets, and resource allocation to ensure project objectives are achieved.
• Worked closely with internal and external stakeholders to manage expectations and ensure program goals are met.
• Coordinated with cross-functional teams to deliver on-time and on-budget programs.
• Led the implementation of program management processes and procedures to improve program delivery and quality.