
Experienced Travel Consultant with over 9 years in airline reservation and travel desk operations. Adept at managing corporate travel needs, building client relationships, and navigating global distribution systems (GDS). Committed to delivering exceptional customer service and staying updated through industry certifications.
Airline Reservation Management
Customer Service Excellence/ Corporate handling
GDS Platforms: Amadeus, Sabre,
Team Collaboration & Leadership
Travel Itinerary Planning
Visa & Travel Documentation
Handling Refunds & Reissues
Pressure Management & Problem Solving
Corporate group booking handling