MUHSIN SHARIFF
Business Operations Associate
Bengaluru
Summary
Detail-oriented operations professional with experience in mortgage and insurance process handling, documentation analysis, and client coordination. Skilled in managing escalations, ensuring compliance, and collaborating across teams in high-volume environments. Seeking opportunities in operations, business process management, or client support roles.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Associate - Operational Exceptions Processing
Transworld Systems India Pvt Ltd
05.2024 - Current
- Managed home insurance processes, and ensured compliance with relevant regulations.
- Provided status updates on all contacted loans and property evaluations.
- Collected, reviewed, and analyzed relevant property documents and appraisals.
- Liaised with U.S. government offices to gather critical property information.
- Communicated effectively with clients to determine preferences, and resolve queries.
- Handled escalation calls, and ensured smooth coordination across teams.
Education
Bachelor of Commerce - HR & Marketing
Christ (Deemed To Be University)
Bengaluru, India04.2023
PUC - Senior Secondary -
Christ PU College
Bengaluru, India04.2019
10th State Board -
Samved School
Bengaluru, India04.2017
Skills
- Operations Management
- Process Coordination
- Documentation & Compliance
- Client Handling
- Escalation Management
- MS Excel, Word, PowerPoint
- Black Knight Application
- Smart Flow Application
- Data Entry & Reporting
- Teamwork and collaboration
- Team management
- Problem-solving
Timeline
Associate - Operational Exceptions Processing
Transworld Systems India Pvt Ltd
05.2024 - Current
Bachelor of Commerce - HR & Marketing
Christ (Deemed To Be University)
PUC - Senior Secondary -
Christ PU College
10th State Board -
Samved School