MUKESH JHA
SONIPAT
Summary
Results-driven Head Cashier with strengths in team management and operational excellence. Leads a team of cashiers to enhance efficiency and customer satisfaction through effective training and performance evaluation. Drives compliance by conducting regular audits on cash flow and inventory. Experienced Cashier confident at applying mathematical skills to calculate prices, tax and totals. Self-directed team member with open schedule and strong desire to contribute extensive background and skillset toward overall business success.
Overview
11
11
years of professional experience
Work History
Head Cashier
HOTAL PARK BLU
SONIPAT, HARAYANA
11.2017 - Current
- Completed daily records updates to track sales and accurate payment totals.
- Prepared daily cash deposits to move funds to financial institution.
- Managed team of cashiers, overseeing shift scheduling, performance evaluation, and training to enhance efficiency.
- Updated and maintained the cash register system, troubleshooting technical issues to avoid disruption of service.
- Conducted regular audits on cash flow and inventory, ensuring compliance with company policies and financial regulations.
- Facilitated the resolution of complex customer complaints, restoring confidence in store services and products.
- Advised customer of event policies and requirements for admission.
Restaurant Cashier
HAWALI RESTORENT
SONIPAT, HARAYANA
01.2015 - 09.2017
- Processed payments by cash, cheque, or card to complete transactions.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
- Maintained a balanced till at the end of each shift, meticulously documenting all transactions and discrepancies.
- Calculated and provided accurate change to customers after transactions.
- Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.
- Applied discount codes and promotions correctly, ensuring customer receipt of entitled savings.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
Education
12TH -
S M HINDU SACHOOL
SONIPAT01-2010
10TH -
G S S SCHOOL
MURTHAL01-2008
.
Skills
- Cash handling
- Cash management
- Cash register operations
- Team leadership
- Customer service
- Shift scheduling
- Payment processing
- Operational efficiency
- Cash handling efficiency
- Cash drawer management
- Cash counting
- Point Of Sale (POS) expertise
- POS systems knowledge
- Point of sale systems
Languages
English
Beginner
A1
Hindi
Beginner
A1
Interests
I like to travel a lot
Timeline
Head Cashier
HOTAL PARK BLU
11.2017 - Current
Restaurant Cashier
HAWALI RESTORENT
01.2015 - 09.2017
12TH -
S M HINDU SACHOOL
10TH -
G S S SCHOOL
.