Summary
Overview
Work History
Education
Skills
Executive Summary
Interests
Timeline
AccountManager
Mukesh Kumar

Mukesh Kumar

IT Manager
Gurugram,Haryana

Summary

Dynamic IT professional with extensive experience in IT infrastructure, cybersecurity compliance, and cloud technologies, particularly within Microsoft Azure and AWS environments. Expertise in PowerShell scripting for automation, disaster recovery planning, and Active Directory administration, including Group Policy Object implementation. Recognized for a proactive, solutions-driven approach that aligns IT strategies with business objectives while fostering collaboration across cross-functional teams. Committed to driving operational efficiency through strategic planning and innovative technology solutions that enhance organizational performance.

Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.

Overview

14
14
years of professional experience
3
3
Languages

Work History

IT Manager

GCD Energy Consultants PVT. LTD
Gurugram
09.2021 - Current
  • Cybersecurity:
  • Knowledge of SOC 2 compliance requirements, including implementation of security controls aligned with Trust Services Criteria.
  • Experience supporting cybersecurity audits and maintaining documentation for SOC 2 Type I and Type II readiness.
  • SOC 2: Audit report focused on a service organization's controls relevant to security, availability, processing integrity, confidentiality, and privacy of customer data.
  • SOC 3: Publicly shareable version of the SOC 2 report, summarizing a company’s data protection and security controls without revealing sensitive audit detail.
  • IT Infrastructure:
  • Proficient in designing, deploying, and managing scalable IT infrastructure, including servers, storage, networking, and virtualization.
  • Hands-on experience with system administration, infrastructure monitoring, and performance optimization across on-premises and cloud environments.
  • Https://getglobalgroup.com

IT Manager

RELIANCE BROADCAST NETWORK LTD. - BIG FM
Jammu
01.2017 - 09.2019
  • Installation / Maintenance planning for Studio
    &Transmitter site. Coordination and planning for
    technical setup.
    Station uptime and technical quality monitoring.
    Implementation of connectivity solutions i.e.
    Internet
    Connectivity / Leased Line connectivity / ISDN
    connectivity.
    Checking the quality of the connectivity time to
    time
    & maintaining record on the same for future
    references.
    Vendor Management.
    Installation and maintenance of
    R&S FM Transmitter and related equipment's.
    Responsibility for three station in Punjab
    (Patiala,Amritsar, Shimla,Srinagar )

IT Head

Kkompany Media Solutions
Dubai
12.2013 - 09.2017
  • Built effective training and coaching strategies to optimize team
    performance.
    Served needs of more than 500 customers in busy Mall environment.
    Educated customers on promotions to enhance sales.
    Radio front-end automation software development for clients.
    Handled Kkompany dedicated server 2012.
    Creating all customer accounts in Radio Automation software at
    back-end. Handled all software and hardware for the
    kkompany.Business meetings for company clients with sales
    departments

IT Manager

Radiowalla
Bnguluru
06.2011 - 09.2013

Worked with Radio customers to understand
requirements and provide exceptional Broadcast IT service.
Worked as a Broadcast IT Manager to Setup Radio channels,
improve operations and provide exceptional customer
servic

Education

Bachelor of Science - Information and Technology

Dayanand Model School, Hr.Sec. Government School
Bakshi Nagar
01.2005

Skills

Executive Summary

  • I bring nearly two decades of comprehensive IT experience, backed by certifications in AWS, Azure, cybersecurity, and SOC compliance. My expertise spans software, hardware, and IT infrastructure deployment across both on-premises and cloud environments. I take a holistic approach to technology, crafting secure, scalable solutions that align with evolving business needs.
  • Specializing in Microsoft technologies, I focus on ensuring compliance, enhancing security, and optimizing user experiences across diverse enterprise platforms. Key competencies include:
  • Compliance Management: Ensuring data privacy and risk reduction using Microsoft Purview and insider risk management tools.
  • Microsoft 365 & Dynamics 365 Administration: Managing tenants, capacity, usage, and business workflows through Exchange, Intune, and the Microsoft 365 admin center.
  • Identity & Access Management: Securing resources via Microsoft Entra with strong identity governance and role-based access control.
  • Device & Application Security: Using Microsoft Intune to manage endpoint compliance, mobile security, and application policies.
  • Email & Communication Systems: Advanced configuration of Microsoft Exchange, Microsoft Teams, and email security protocols.
  • Data & Workflow Automation: Leveraging Power Platform (Power BI, Power Apps, Power Automate) for business intelligence and process optimization.
  • Collaboration & Content Management: Administering SharePoint, OneDrive, and Yammer (Viva Engage) for seamless content sharing and communication.
  • Security Oversight: Monitoring threats and incident response with Microsoft 365 Defender and related tools.
  • Printing & Search Optimization: Implementing Universal Print and enhancing internal search experiences through Microsoft Search.
  • Managed enterprise device and application security using Microsoft Intune, including policy enforcement, mobile device management (MDM), and app protection across various platforms.
  • Administered Active Directory (AD) environments, including user/group management, OU structuring, and integration with Azure AD for hybrid identity management.
  • Designed and implemented Group Policy Objects (GPOs) to enforce security settings, software deployment, and system configurations across the organization.
  • Managed and administered Seqrite Endpoint Security (EPS) to ensure centralized control of antivirus, firewall, and endpoint protection policies across organizational devices, enhancing threat detection and response.
  • Configured and managed SonicWall firewalls, including rule creation, VPN setup, traffic monitoring, and intrusion prevention to ensure secure and efficient network operations.
  • Conducted internal IT audits to assess compliance with organizational policies, cybersecurity standards (including SOC 2), and regulatory requirements, identifying risks and recommending corrective actions to strengthen controls.

Interests

Playing Sports

Cooking

Timeline

IT Manager

GCD Energy Consultants PVT. LTD
09.2021 - Current

IT Manager

RELIANCE BROADCAST NETWORK LTD. - BIG FM
01.2017 - 09.2019

IT Head

Kkompany Media Solutions
12.2013 - 09.2017

IT Manager

Radiowalla
06.2011 - 09.2013

Bachelor of Science - Information and Technology

Dayanand Model School, Hr.Sec. Government School
Mukesh KumarIT Manager