Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Timeline
Generic
Mukesh Kumar

Mukesh Kumar

Ghaziabad

Summary

Sales leader with 21 years of experience in Banking, NBFC, and ITES industries, specializing in strategic planning and revenue maximization. Proven ability to drive market growth through effective relationship management and compliance. Expertise in credit analysis and partnership development, resulting in enhanced business opportunities and achievement of ambitious targets.

Strong experience across core working capital/Term products such as - Cash Credit, LC, BG, export finance, term loan, buyers credit including supply chain finance products i.e. PID, SID, PO finance, WCDL, WCTL.

Overview

18
18
years of professional experience

Work History

SVP & National Sales Head

Shriram Finance Limited
02.2024 - Current
  • Established supply chain business for SME segment, driving significant market presence.
  • Developed effective sales strategies to enhance market growth and customer engagement.
  • Directed regional managers and sales professionals to achieve monthly budget targets.
  • Onboarded and managed key partnerships to drive business growth and increase market presence.
  • Oversaw sales planning, development, and comprehensive account management.
  • Managed compliances, portfolio hygiene, collections and legal aspect for the portfolio.

SVP & Zonal Head- Business Banking

IndusInd Bank Limited
06.2022 - Current
  • Managed NCR and Rajasthan portfolio of over 250 accounts, overseeing outstanding INR 1,100 Cr.
  • Led a team of approximately 42 employees, including five Regional Heads and 20 Relationship Managers.
  • Drove revenue growth through fee generation, net interest income, and cross-selling initiatives.
  • Maximized revenue by promoting third-party products among existing clients.
  • Recruited, trained, and motivated staff to achieve performance targets effectively.
  • Ensured regulatory compliance and conducted periodic portfolio health checks using early warning signals.
  • Represented zone in industry forums and associations to enhance brand presence.
  • Developed strategic alliances to expand business opportunities and revenue streams.

Executive Vice President – Regional Business leader, SME

Yes Bank Limited
07.2019 - 03.2022
  • Managed and drove SME business across Delhi/NCR with portfolio valued at INR 1,450 Cr.
  • Built and led a 26-member team, including four Cluster Heads and 18 Relationship Managers.
  • Drove asset business through branch franchisee and internal channels to enhance revenue.
  • Nurtured existing client portfolio to maximize revenue generation and book growth.
  • Handled sanctions, monitoring, and renewals for accounts within assigned portfolio.
  • Ensured pre-sanction and post-sanction compliance for all portfolio accounts.
  • Monitored regulatory adherence to prevent quality decline and NPA slippage.
  • Focused on revenue growth through cross-selling of trade, forex services, insurance, and other products.

Senior Relationship Manager (SME-IBG 3-)

Development Bank Of Singapore (DBS Bank Limited)
New Delhi
05.2015 - 08.2017
  • Executed new client acquisition for SME portfolio, targeting companies with turnover up to INR 1000.0 Cr.
  • Appraised funding proposals, assessing fund-based and non-fund-based limits through detailed proposal writing.
  • Managed documentation, security creation, and disbursement while ensuring compliance with sanction conditions.
  • Oversaw post-acquisition client relationships, focusing on effective account monitoring and compliance.
  • Cross-sold various banking products to enhance client engagement and portfolio value.
  • Conducted thorough assessments of funding proposals to ensure alignment with business goals.
  • Facilitated smooth disbursement processes while adhering to all regulatory requirements.
  • Strengthened client relations through proactive management and continuous support.

Senior Relationship Manager (Cluster Business Banking)

Kotak Mahindra Bank Limited (Erstwhile ING Vysya Bank Limited)
12.2011 - 04.2015
  • Sourcing new client for SME portfolio. (Acquisition of the companies up to INR 150.0 Cr. of turnover).
  • Managing entire lending life cycle of an account i.e. financial analysis, preparing credit memo, handling sanction related activities- credit & risk query handling, sanctioning, documentation, disbursement, portfolio management, renewal etc.
  • Managing & overview of routine account specific service issues.

Solution Manager (Small & Medium Enterprises group)

ICICI Bank Ltd.
03.2010 - 12.2011
  • Sourcing & new client acquisition for SME portfolio, appraisal of funding proposals, coordinating case sanctioning, handling disbursement process, managing post acquisition client relationship.
  • Earning Fee & NII income for bank.

Team Leader (Customer Service Operations)

Convergys India Service Ltd. (Now Concentrix)
07.2007 - 03.2010
  • Handling team of 15 customer care officers for inbound international telecom process.
  • Continuous coaching & training to boost team performance to optimum level.
  • Handling all administrative duties for team members (transport, HR, Productivity, Production and scheduling).
  • Attending client and quality calibrations Calls.
  • Training new hires and providing continuous training to tenured partners, analyzing specific -training needs & developing course modules for target groups.

Education

Global Senior Leadership Program -

IIM-Vishakhapattnam
08-2026

MBA -

Punjab Technical University
Jalandhar, India
01.2009

B.Com. -

Kumon University
Nainital, Uttarakhand, India
01.1999

Diploma in Management -

ICFAI University

Executive certificate program - Fintech & Open Banking

Executive program - Digital Banking

Executive program - AI & Blockchain

Skills

  • Strategic planning and product development
  • Sales growth and revenue maximization
  • Relationship management and partnership building
  • Regulatory compliance
  • Credit and risk analysis

Accomplishments

• Won the Retail Lion award at ING Vysya Bank Limited- Multiple awards.
• Won the 'Pride Connect award' at DBS Bank. Multiple awards.
• Completed the NCC 'C' Certificate (Army Wing).
• Climbed Mt. Rudragaira (20,100 ft.) with the NCC and Indian Army joint expedition.
• Completed Basic and Advanced mountaineering courses from the Nehru Institute of Mountaineering, Uttarkashi (Uttarakhand).
• Completed snow skiing, canoeing, kayaking, and parasailing courses.
• Successfully completed various search and rescue operations and high-altitude glacier treks in the upper Himalayas.
• Commended by the Election Commission of India and the Director General of NCC.

Hobbies and Interests

  • Meditation
  • Healing
  • Reading
  • Travelling

Timeline

SVP & National Sales Head

Shriram Finance Limited
02.2024 - Current

SVP & Zonal Head- Business Banking

IndusInd Bank Limited
06.2022 - Current

Executive Vice President – Regional Business leader, SME

Yes Bank Limited
07.2019 - 03.2022

Senior Relationship Manager (SME-IBG 3-)

Development Bank Of Singapore (DBS Bank Limited)
05.2015 - 08.2017

Senior Relationship Manager (Cluster Business Banking)

Kotak Mahindra Bank Limited (Erstwhile ING Vysya Bank Limited)
12.2011 - 04.2015

Solution Manager (Small & Medium Enterprises group)

ICICI Bank Ltd.
03.2010 - 12.2011

Team Leader (Customer Service Operations)

Convergys India Service Ltd. (Now Concentrix)
07.2007 - 03.2010

Global Senior Leadership Program -

IIM-Vishakhapattnam

MBA -

Punjab Technical University

B.Com. -

Kumon University

Diploma in Management -

ICFAI University

Executive certificate program - Fintech & Open Banking

Executive program - Digital Banking

Executive program - AI & Blockchain

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