MUKESH SHARMA
Restaurant captain
Amritsar
Summary
Thorough hotel Steward with over 7+ years of experience working in hospitality industry. Experience working both back of house and front of house. Meets service quality standards and responds to guest questions or problems quickly.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Restaurant Captain
The Fern Residency
Amritsar, India
09.2024 - Current
- Collaborated with chef to enhance client experience through professionalism and knowledgeable service.
- Enforced proper hygiene practices among staff members as per health regulations.
- Assisted management in creating promotional strategies, contributing to an increase in repeat business.
- Collaborated with kitchen staff to ensure timely preparation and presentation of meals, enhancing guest dining experience.
Senior Steward
India Palace Restaurant
Abu Dhabi
09.2018 - 07.2024
- Mentored junior stewards, providing guidance on best practices and fostering a strong team dynamic for consistent service excellence.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Provided personalized service to VIP guests, anticipating their needs and exceeding expectations for memorable events.
Senior Steward
The Fern Residency
Amritsar, Punjab
11.2017 - 09.2018
- Confirmed attendee numbers and reservations
- Complied with food storage, hygiene, and safety policies
- De-escalated and resolved conflicts with firm and professional style
Food & Beverage Associate
Hyatt
Amritsar, Punjab
03.2017 - 11.2017
- Maintained meticulous venue appearance by constantly verifying cleanliness and tidiness of public areas
- Supported food service for guests per event
- Uphold outstanding cleaning standards by thoroughly sanitizing food preparation areas and cooking equipment
Food & Beverage Associate
India Habitat Center
New Delhi
07.2016 - 11.2016
- Interacted with guests and staff to build report
- Set meals for upcoming meals by following food service guidelines
Education
Bachelor of Hotel Management -
01.2012 - 01.2016
Skills
Customer service
Food and beverage specialist
Reporting skills
Advanced beverage knowledge
Product inventory maintenance
Efficient payment processing
Reservation management
Operational efficiency
Menu planning
Complaint handling
Team management
Personal Information
- Passport Number: P6361580
- Passport Date Of Issue: 03/27/17
- Passport Expiry Date: 03/26/27
- Date of Birth: 09/14/93
- Nationality: Indian
playing chess
i like to play online chess on my free time
Timeline
Restaurant Captain - The Fern Residency
09.2024 - Current
Senior Steward - India Palace Restaurant
09.2018 - 07.2024
Senior Steward - The Fern Residency
11.2017 - 09.2018
Food & Beverage Associate - Hyatt
03.2017 - 11.2017
Food & Beverage Associate - India Habitat Center
07.2016 - 11.2016
CT institute of Hotel Management and catering technology under PTU CT institution of Management - Bachelor of Hotel Management,
01.2012 - 01.2016