MUKESH SHARMA
Restaurant captain
Amritsar
Summary
Thorough hotel Steward with over 7+ years of experience working in hospitality industry. Experience working both back of house and front of house. Meets service quality standards and responds to guest questions or problems quickly.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Restaurant Captain
The Fern Residency
09.2024 - Current
- Collaborated with chef to enhance client experience through professionalism and knowledgeable service.
- Enforced proper hygiene practices among staff members as per health regulations.
- Assisted management in creating promotional strategies, contributing to an increase in repeat business.
- Collaborated with kitchen staff to ensure timely preparation and presentation of meals, enhancing guest dining experience.
Senior Steward
India Palace Restaurant
09.2018 - 07.2024
- Mentored junior stewards, providing guidance on best practices and fostering a strong team dynamic for consistent service excellence.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Provided personalized service to VIP guests, anticipating their needs and exceeding expectations for memorable events.
Senior Steward
The Fern Residency
11.2017 - 09.2018
- Confirmed attendee numbers and reservations
- Complied with food storage, hygiene, and safety policies
- De-escalated and resolved conflicts with firm and professional style
Food & Beverage Associate
Hyatt
03.2017 - 11.2017
- Maintained meticulous venue appearance by constantly verifying cleanliness and tidiness of public areas
- Supported food service for guests per event
- Uphold outstanding cleaning standards by thoroughly sanitizing food preparation areas and cooking equipment
Food & Beverage Associate
India Habitat Center
07.2016 - 11.2016
- Interacted with guests and staff to build report
- Set meals for upcoming meals by following food service guidelines
Education
Bachelor of Hotel Management -
01.2012 - 01.2016
Skills
Customer service
Personal Information
- Passport Number: P6361580
- Passport Date Of Issue: 03/27/17
- Passport Expiry Date: 03/26/27
- Date of Birth: 09/14/93
- Nationality: Indian
playing chess
i like to play online chess on my free time
Timeline
Restaurant Captain - The Fern Residency
09.2024 - Current
Senior Steward - India Palace Restaurant
09.2018 - 07.2024
Senior Steward - The Fern Residency
11.2017 - 09.2018
Food & Beverage Associate - Hyatt
03.2017 - 11.2017
Food & Beverage Associate - India Habitat Center
07.2016 - 11.2016
CT institute of Hotel Management and catering technology under PTU CT institution of Management - Bachelor of Hotel Management,
01.2012 - 01.2016
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