Mukesh Uttwani

• Managed bookings for flights, hotels, and excursions, securing competitive rates and ensuring accurate reservation confirmations.
• Coordinated corporate travel as Sr. Ticketing Executive, managing flight reservations, overseeing travel desk operations, handling itinerary management, and providing comprehensive travel support for employees and clients to ensure seamless travel experiences.
• Oversaw daily operations of travel desk and team to ensure efficient travel arrangements.

• Currently working as a Sr. Ticketing Executive, directing corporate travel coordination, executing flight reservations, supervising travel desk operations, managing itinerary processes, and supporting employees and clients with comprehensive travel assistance.
• Oversaw corporate travel operations and coordinated team functions to ensure efficient travel management.

Facilitated ticketing processes for international and domestic travel arrangements, ensuring timely and accurate bookings.

Served corporate clients by providing tailored travel solutions.

Managed logistics for team landings, ensuring smooth transitions and optimal travel experiences. and Assign work to Team Members

Handle Day to Day Operations of Travel Desk & Team

• Oversaw ticketing and travel operations, ensuring seamless service delivery for clients.

Managed ticketing needs for B2B and B2C clients

Processed international and domestic ticket bookings

Resolved customer inquiries across India, enhancing customer satisfaction and support efficiency.

Gained 1.8 years of experience in ticketing and travel operations, managing domestic and international ticket bookings and customer support while overseeing office expenses and back office operations.

Managed cash expenses for walk-in clients

• Managed sales operations, customer relations, and back office activities in travel industry, ensuring seamless service delivery. Managed travel bookings, collaborated with clients, organised operational records, and facilitated effective administrative support.

Developed strategies to attract corporate clients

Provided support to corporate clients

Managed international ticketing processes

Facilitated visa and insurance services for clients

Defined primary job functions