MUKTI GHOLAP
SENIOR SALES MANAGER
1/12/124 DEVJADU FALIYA DABHOI VADODARA
Summary
Career Objective: T Spearheaded high-volume sales across multiple units with proactive and ambitious approaches. Natural leader with relationship- and team-building expertise devoted to developing staff members, acquiring new customers and closing valuable sales deals. Bringing of accomplishment in managing [banking Industry] sales.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Relationship Manager
Bajaj finance securities limited
Vadodara
12.2020 - 09.2022
- Client acquisition – Capturing new HNI/UHNI clients
- Achieve healthy revenues without compromising on client’s profitability
- Cross-selling of other financial products
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service
AREA SALES MANAGER
HDFC SECURITIES LTD
VADODARA
11.2018 - 12.2020
- Achieve growth and hit sales targets by successfully managing the sales team.
- Design and implement a strategic business plan that expands company's customer base and ensure its strong presence.
- Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
- Present sales, revenue and expenses reports and realistic forecasts to the management team.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota
- Led sales region to increase sales and boost team morale
DEPUTY MANAGER
KOTAK SECURITEIS LIMITED:- VADODARA
vadodara
09.2016 - 08.2018
- Responsible for servicing and generating references from t he partner bank Channel customer base.
- Introduced new methods, practices, and systems to reduce turnaround time
- Evaluated suppliers to maintain cost controls and improve operations
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Created reports and analyzed and interpreted data
- Functioned as point of contact for project administrators and managers focused on timely and successful completion of full lifecycles of assigned projects
- Greeted and assisted customers with questions, concerns and purchasing needs
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees
SENIOR SALES MANAGER
ICICI SECURITIES LTD
VADODARA
10.2015 - 05.2016
- Sold Demat account s.
- Made cold calls & fixed appointments from prospects.
- Explained different plans to prospects & convert ed them as customers.
- Undertook Competitive Market Survey & found out the strengths and weaknesses of the competitors.- Undertook Telephonic Feedback from existing customers' regarding the services delivered t.
- Them.
- Directed sales support staff in administrative tasks to help sales reps close deals
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities
TEAM MANAGER
07.2012 - 12.2014
- Create an environment oriented to t rust, open communication, creative thinking, and cohesive team effort Provide the team with a vision of the project objectives Motivate and inspire team members Lead by setting a good example behavior consistent with words Coach and help develop team members; help resolve dysfunctional behavior Facilitate problem solving and collaboration Strive for team consensus and win-win agreements Ensure discussions and decisions lead toward closure Maintain healthy group dynamics.
- Led employee relations through effective communication, coaching, training, and development
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs
- Controlled resources and assets for department activities to comply with industry standards and government regulations
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures
Education
Bachelor of Commerce - Maths
Arni University
Himachal Pradesh 02.2012 -
Skills
Investment and Wealth Planning
Client Relationships
Financial services
Customer portfolio management
Equity and Fixed Income Markets
Loans
Service support
New business generation
Strategic selling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Relationship Manager
Bajaj finance securities limited
12.2020 - 09.2022
AREA SALES MANAGER
HDFC SECURITIES LTD
11.2018 - 12.2020
DEPUTY MANAGER
KOTAK SECURITEIS LIMITED:- VADODARA
09.2016 - 08.2018
SENIOR SALES MANAGER
ICICI SECURITIES LTD
10.2015 - 05.2016
TEAM MANAGER
07.2012 - 12.2014
Bachelor of Commerce - Maths
Arni University
02.2012 -