MUKTI GHOLAP
SENIOR SALES MANAGER
1/12/124 DEVJADU FALIYA DABHOI VADODARA
Summary
Career Objective: T Spearheaded high-volume sales across multiple units with proactive and ambitious approaches. Natural leader with relationship- and team-building expertise devoted to developing staff members, acquiring new customers and closing valuable sales deals. Bringing of accomplishment in managing [banking Industry] sales.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Relationship Manager
Bajaj finance securities limited
Vadodara
12.2020 - 09.2022
- Client acquisition – Capturing new HNI/UHNI clients
- Achieve healthy revenues without compromising on client’s profitability
- Cross-selling of other financial products
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service
AREA SALES MANAGER
HDFC SECURITIES LTD
VADODARA
11.2018 - 12.2020
- Achieve growth and hit sales targets by successfully managing the sales team.
- Design and implement a strategic business plan that expands company's customer base and ensure its strong presence.
- Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
- Present sales, revenue and expenses reports and realistic forecasts to the management team.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota
- Led sales region to increase sales and boost team morale
DEPUTY MANAGER
KOTAK SECURITEIS LIMITED:- VADODARA
vadodara
09.2016 - 08.2018
- Responsible for servicing and generating references from t he partner bank Channel customer base.
- Introduced new methods, practices, and systems to reduce turnaround time
- Evaluated suppliers to maintain cost controls and improve operations
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Created reports and analyzed and interpreted data
- Functioned as point of contact for project administrators and managers focused on timely and successful completion of full lifecycles of assigned projects
- Greeted and assisted customers with questions, concerns and purchasing needs
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees
SENIOR SALES MANAGER
ICICI SECURITIES LTD
VADODARA
10.2015 - 05.2016
- Sold Demat account s.
- Made cold calls & fixed appointments from prospects.
- Explained different plans to prospects & convert ed them as customers.
- Undertook Competitive Market Survey & found out the strengths and weaknesses of the competitors.- Undertook Telephonic Feedback from existing customers' regarding the services delivered t.
- Them.
- Directed sales support staff in administrative tasks to help sales reps close deals
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities
TEAM MANAGER
07.2012 - 12.2014
- Create an environment oriented to t rust, open communication, creative thinking, and cohesive team effort Provide the team with a vision of the project objectives Motivate and inspire team members Lead by setting a good example behavior consistent with words Coach and help develop team members; help resolve dysfunctional behavior Facilitate problem solving and collaboration Strive for team consensus and win-win agreements Ensure discussions and decisions lead toward closure Maintain healthy group dynamics.
- Led employee relations through effective communication, coaching, training, and development
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs
- Controlled resources and assets for department activities to comply with industry standards and government regulations
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures
Education
Bachelor of Commerce - Maths
Arni University
Himachal Pradesh 02.2012 -
Skills
Investment and Wealth Planning
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Relationship Manager
Bajaj finance securities limited
12.2020 - 09.2022
AREA SALES MANAGER
HDFC SECURITIES LTD
11.2018 - 12.2020
DEPUTY MANAGER
KOTAK SECURITEIS LIMITED:- VADODARA
09.2016 - 08.2018
SENIOR SALES MANAGER
ICICI SECURITIES LTD
10.2015 - 05.2016
TEAM MANAGER
07.2012 - 12.2014
Bachelor of Commerce - Maths
Arni University
02.2012 -
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