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Dedicated and customer-focused professional with 3 years of experience in customer support and community moderation. Skilled in managing Discord communities, resolving customer issues, and ensuring smooth communication between teams and clients. Strong background in prop trading support, Amazon customer experience, and building positive user engagement.

 Experienced professional with a solid background in community management, content creation, and social media strategy. As a Community Manager with 3 years of experience, I have a track record of enhancing community engagement and improving operational efficiency. Known for a hardworking and resourceful approach, I maintain a friendly and professional demeanor in all interactions. 

Music community professional with 4+ years of hands-on experience managing fan communities, delivering digital activations, and building engagement strategies for major artists and brands. Deep Discord expertise gained through active participation and moderation in NFT and artist communities since 2020. Proven ability to bridge technical execution with creative strategy, managing communities of 35,000+ members while delivering measurable business impact through analytics and reporting.

Jumping from a long and successful career in healthcare to WEB3 has been dream-like. I have been able to apply my natural skill set of effective networking and engaging with others in a way that was not utilised in healthcare. I have treasured the experience afforded to me through my 2 years+ at The Nemesis Metaverse company where I have worked alongside a team of 30 plus. Here I have honed my knowledge and skills in community growth and engagement with an array of techniques and methods. I only seek to further my knowledge and experience in WEB 3 as I venture forward.

Mukul Kumar

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