Mukul Manav
POWER BI DEVELOPER
DELHI
Summary
Results-driven Data Analyst with a passion for Data Analytics, offering four years of progressive experience in the field. Recognized for expertise in Power BI/SQL, with a proven track record in Data Connectivity, Data Transformation and Modelling, Data Visualization, Interactive Dashboards, Power Query, and DAX (Data Analysis Expressions) within Power BI Desktop. Throughout my career, I have had the privilege of collaborating with industry-leading companies such as Concentrix and IBM, honing my skills as a Data Analyst professional and gaining valuable insights into the realm of Data Analysis. My strong analytical acumen and attention to detail have consistently delivered data-driven solutions, empowering organizations to make well-informed decisions.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
8
8
Certifications
2
2
Languages
Work History
Team Supervisor
Concentrix Daksh Private Limited
Gurgaon
08.2019 - Current
- Identifying key performance indicators (KPIs) and creating reports and dashboards to monitor and track business performance
- Providing data-driven recommendations and strategies to improve decision-making processes.
Subject Matter Expert
Concentrix Daksh Private Limited
10.2014 - 08.2019
- Prepared regular reports and presentations on operational performance, trends, and achievements for senior management and stakeholders.
Sr. Customer Care Executive
IBM Daksh Private Limited
08.2011 - 10.2014
- Handled complex or escalated customer issues that require senior-level intervention
- Ensure that customer complaints and concerns are addressed effectively and in a timely manner.
Customer Care Executive
IBM Daksh Private Limited
05.2008 - 08.2011
- Engaged with customers to understand their needs, gather feedback, and identify opportunities to enhance their experience with telecom services.
Education
Bachelor of Science - Mathematics
Kanpur University
C.S.J.M Kanpur University 05.2004 - 05.2007
Intermediate (10+2) - undefined
U.P BOARD
07.2001 - 05.2003
High School (10th) - undefined
U.P BOARD
07.2000 - 05.2001
Skills
Data VisualizationInteractive DashboardsPower QueryDAX (Data Analysis Expressions) and Power Bi DesktopAnalytical SkillsCertified Data AnalystData CleaningRelational DatabasesRelational Data ModelingCertified Coach (GROW Model)People ManagementMicrosoft ExcelTeam ManagementGlobal Client Management
Certification
Data Modeling for Power BI workshop, https://certificationcompletion.blob.core.windows.net/certifications/DataModelingforPowerBIWorkshop-MUKULMANAV
Personal Information
- Place of Birth: DELHI
- Father's Name: Shri Mahesh Manav
- Mother's Name: Smt. Subhadra Kumari
- Date of Birth: 11/21/1986
- Nationality: Indian
- Marital Status: Married
Projects and Certifications Portfolio
https://maverick131.github.io/MukulManav.github.io/
Disclaimer
I hereby declare that the above information is true to the best of my knowledge and belief.
Timeline
Team Supervisor
Concentrix Daksh Private Limited
08.2019 - Current
Subject Matter Expert
Concentrix Daksh Private Limited
10.2014 - 08.2019
Sr. Customer Care Executive
IBM Daksh Private Limited
08.2011 - 10.2014
Customer Care Executive
IBM Daksh Private Limited
05.2008 - 08.2011
Bachelor of Science - Mathematics
Kanpur University
05.2004 - 05.2007
Intermediate (10+2) - undefined
U.P BOARD
07.2001 - 05.2003
High School (10th) - undefined
U.P BOARD
07.2000 - 05.2001