Mukul Manav
POWER BI DEVELOPER
DELHI
Summary
Results-driven Data Analyst with a passion for Data Analytics, offering four years of progressive experience in the field. Recognized for expertise in Power BI/SQL, with a proven track record in Data Connectivity, Data Transformation and Modelling, Data Visualization, Interactive Dashboards, Power Query, and DAX (Data Analysis Expressions) within Power BI Desktop. Throughout my career, I have had the privilege of collaborating with industry-leading companies such as Concentrix and IBM, honing my skills as a Data Analyst professional and gaining valuable insights into the realm of Data Analysis. My strong analytical acumen and attention to detail have consistently delivered data-driven solutions, empowering organizations to make well-informed decisions.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
8
8
Certifications
2
2
Languages
Work History
Team Supervisor
Concentrix Daksh Private Limited
Gurgaon
08.2019 - Current
- Identifying key performance indicators (KPIs) and creating reports and dashboards to monitor and track business performance
- Providing data-driven recommendations and strategies to improve decision-making processes.
Subject Matter Expert
Concentrix Daksh Private Limited
10.2014 - 08.2019
- Prepared regular reports and presentations on operational performance, trends, and achievements for senior management and stakeholders.
Sr. Customer Care Executive
IBM Daksh Private Limited
08.2011 - 10.2014
- Handled complex or escalated customer issues that require senior-level intervention
- Ensure that customer complaints and concerns are addressed effectively and in a timely manner.
Customer Care Executive
IBM Daksh Private Limited
05.2008 - 08.2011
- Engaged with customers to understand their needs, gather feedback, and identify opportunities to enhance their experience with telecom services.
Education
Bachelor of Science - Mathematics
Kanpur University
C.S.J.M Kanpur University 05.2004 - 05.2007
Intermediate (10+2) - undefined
U.P BOARD
07.2001 - 05.2003
High School (10th) - undefined
U.P BOARD
07.2000 - 05.2001
Skills
undefined
Certification
Data Modeling for Power BI workshop, https://certificationcompletion.blob.core.windows.net/certifications/DataModelingforPowerBIWorkshop-MUKULMANAV
Personal Information
- Place of Birth: DELHI
- Father's Name: Shri Mahesh Manav
- Mother's Name: Smt. Subhadra Kumari
- Date of Birth: 11/21/1986
- Nationality: Indian
- Marital Status: Married
Projects and Certifications Portfolio
https://maverick131.github.io/MukulManav.github.io/
Disclaimer
I hereby declare that the above information is true to the best of my knowledge and belief.
Timeline
Team Supervisor
Concentrix Daksh Private Limited
08.2019 - Current
Subject Matter Expert
Concentrix Daksh Private Limited
10.2014 - 08.2019
Sr. Customer Care Executive
IBM Daksh Private Limited
08.2011 - 10.2014
Customer Care Executive
IBM Daksh Private Limited
05.2008 - 08.2011
Bachelor of Science - Mathematics
Kanpur University
05.2004 - 05.2007
Intermediate (10+2) - undefined
U.P BOARD
07.2001 - 05.2003
High School (10th) - undefined
U.P BOARD
07.2000 - 05.2001
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