Mukund Patel
62 Bevington Road Brampton,ON
Summary
Network Administrator with 14 years experienced in desktop support and Network configuration.Vast knowledge of Client and Server application, as well as Installation and configuration of desktop and servers.
Based on her professional background, Jessica has potential to work in highly dynamic environment as a team leader/member with excellent communication, interpersonal.
Specialties: TCP/IP, LAN/WAN Technologies, Network Administration, Virtualization, Cisco Switching (CCNA), Budgeting, Client Relations, IT Infrastructure and Design, Microsoft Server, Storage technologies (SAN/NAS), Virtualization Technologies, Office Software and Technologies.
Overview
10
10
years of professional experience
Work History
Network and Computer Systems Administrator
LDRP-ITR Engineering College
Gandhinagar, Gujarat INdia
08.2012 - 10.2018
- Delivered on-site IT and technical support for 1000 staff.
- Set up staff workstations with PCs, Macs, phones and laptops.
- Upgraded and expanded network systems and their components.
- Documented all server and network problems and other unusual events detail.
- Kept up-to-date new developments computer and network vulnerabilities.
- Troubleshot and maintained all networking devices and infrastructure across the enterprise including Switches, Routers and Firewalls.
- Monitored system logs for all company computers to maximize uptime.
- Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure Work.
- Provided base level IT support to non-technical personnel within business.
- Installed software, modified and repaired hardware and resolved technical issues.
- Identified and solved technical issues with variety of diagnostic tools.
- Provided on-call support for critical issues.
- 5 years of technical support experience.
- Installation implementation and assembling the PC hardware.
- Designed and implemented networks collaboration with project engineers.
- Completed remote repairs involving software solutions and hardware repairs.
- Built server systems and installed into racks.
Shipping and Receiving
Big Rock Sport
Winnipeg, Manitoba CA
11.2018 - 11.2019
- Handled day-to-day shipping and receiving overseeing more than 1000 packages per day.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Reviewed order data to verify transactions and shipping dates.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Fuel Technician
Safeway- Shell Gas Station
Winnipeg, Manitoba CA
12.2018 - 07.2021
- Greets customers in a polite and friendly manner
- Demonstrates superior customer service in accordance with Safeway's programs
- Process cash register payments by cash, credit card, gift card and debit
- Replenish stock of cigarettes, candy, oil and windshield washer fluid as needed
- Refill pump-side containers of washer fluid as needed
- Resolve problems that arise, such as customer issues with fuel pumps
- Stock various product in check stand area
Machine Operator
Vita Health
Winnipeg, Manitoba CA
10.2019 - 07.2021
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
- Operated machining equipment safely with team of operators.
- Maintained equipment performance by lubricating and cleaning components.
- Operated multiple machines simultaneously to meet production requirements.
- Utilized forklift or pallet truck to load, unload, transport the Raw Material and Packed Boxes to desire location.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Maintained organized work area by cleaning and removing hazards.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Prepared reports and technical documentation of day-to-day production processes.
Manager
Pizza Hut
Acton, Ontario CA
08.2021 - 01.2023
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Managed and motivated employees to be productive and engaged in work.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Education
Master of Science - Computer Science
Faculty of Engineering Shree Saraswati Edu. Sansth
Gujarat India05.2016
Bachelor of Science - Information Technology
S.B.P. Patel Engineering College GTU
Gujarat India12.2013
Skills
- Skilled in Virtualization Technology based on VMware Solutions and Products Application/Software Experience,ESXI60
- Skilled Storage technologies, Concepts and devices, Especially HP San Storage
- Skilled in Configure Windows Server 2008, 2012 for AD,DC, DNS, DHCP Server, GP, Replication, Forest
- Skilled in Microsoft Exchange Server 2010, 2013
- Proficient in Norton Antivirus Software
- Skilled in Cisco Switching and Routing
- Skilled in TCP/IP and WAN
- Microsoft Office Specialist (MOS) Expert
- Programming Languages: ASPNet, C#, JavaScript, C
- Web Technologies:Net Framework 20/35, HTML5, AngularJS , Web services,CSS
- Database Systems: MSSQL, Oracle, SQL Server(2000,2005,2008,2012), MS-Access
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager
Pizza Hut
08.2021 - 01.2023
Machine Operator
Vita Health
10.2019 - 07.2021
Fuel Technician
Safeway- Shell Gas Station
12.2018 - 07.2021
Shipping and Receiving
Big Rock Sport
11.2018 - 11.2019
Network and Computer Systems Administrator
LDRP-ITR Engineering College
08.2012 - 10.2018
Master of Science - Computer Science
Faculty of Engineering Shree Saraswati Edu. Sansth
Bachelor of Science - Information Technology
S.B.P. Patel Engineering College GTU
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