Mullai Udhaya MP

Amazon Books:

• Managing a team of 40 across roles like Data Engineer, Support Engineer, Systems Engineer, System Development Engineer, Quality Assurance Engineer, and Quality Manager across five different products in books, such as Comixology, JP Manga, Abebooks, and Goodreads. And also, International Machine Learning.
• Handled roadmap/headcount planning based on upcoming projects, mandates, and rotating and retaining engineers' capacity accordingly.
  Handled multiple-level promotions, handled year-end ratings, role conversions, and underperformance management.
  • Owned all production data pipelines of around 1,000+ ETL jobs, cradle jobs, EDX, etc. Fixed issues with the pipeline and ensured the health of the pipeline is maintained.
• Own the publisher royalty payments processing, ensuring financial ledger submission is done on time.
• Lead critical projects like the MariaDB upgrade, Redshift migration from public to private, Galera cluster downsizing, RDS downsizing, StatsDB dependency removal, and onboarding to a serverless architecture.
• Successfully migrated the Beta DB engine from Aurora 12.16 to RDS 14.10 using DMS.
• Lead mandates, like privacy attestation, DMA compliance, and HVA.
• For leadership reporting, I drove multiple mechanisms, like the weekly stakeholder report of OE metrics, WBR, retro, and Sprint planning meetings, etc.
• I led a legacy cleanup of ETL jobs and DB tables by onboarding into an LLM-based similarity mapping tool and deep diving to reduce the legacy footprint.
• Handling AI-related initiatives, in particular, the use of AmazonQ in DataGrip.
• POC on building an AI tool to create an NLP-based querying system on Redshift, using Amazon Bedrock.
• Built a strong SE team to handle all the tech mandates, like JDK17, CloudAuth, Netscaler migration, Fluxo-tickety migration, and RTN SonarSIS migration.
• Led the team to handle over 1000+ tickets, 100+ tasks from the Tech backlogs and 500+ security risks with high TAT and SLA.
• Led key projects, such as robot blocking. Universal Analytics to Google Analytics migration. Python upgrade: 6+ new marketplace launches.
• Led projects, such as the consumption service deprecations, CD-Signer migration, and multiple weblabs dial down; ASR recertification, Kale, AOS collection launches, managed publisher launches, and double credit month launches, book deprecation, SAS auto resolver, and QA bugs. SEs contribute to multiple automations.
• Leading the QA manager and organization for strong quality outcomes using multiple testing frameworks across products on multiple surfaces.
• POC on AI based framework automation.
• Tool built for AI-based test suite optimization, reducing 80+ hours per regression cycle time.

Apart from the projects,

• Org-level Hackathon
• Led and contributed to initiatives like Code Conquerors, AutoWin, Demystify Role Clarity, Architalks, and enabled other tech sessions for the team.

• Manage a SQL team of 14, and handle the end-to-end process from build, maintenance, and production support across multiple locations, both offshore and onshore.
• Data pipelines are built to upload bulk employee data for group insurance.
• Built a self-service tool for Account Managers to create outbound reports.
• Provided stakeholders with reports identifying growth in relation to the sales of the organization.
• Hiring and building a high-performing team.
• Maintaining successful stakeholder relationships, such as Business Analysts, Account Managers, DBE, QA, and file transfer vendors.
• An enthusiast in people management skills, including conflict management, query addressing, career growth planning, and providing a roadmap for successful business development and associate skill development.
• Multiple innovations and automations using UI Bot, Perl, and SQL led to the implementation receiving high accolades from leadership.
• Pioneer in integrated QA model handling, development, and testing.
• Received multiple appreciations for maintaining a high TAT and 95% and above SLA in Production Support.