Mundra Haritha
Visakhapatnam
Summary
Experienced insurance sales professional with a strong desire to transition into a Business Analyst role. Completed a Data Science certification program to enhance business analysis skills. Committed to continuous professional growth, staying updated with the latest industry advancements. Consistently delivering top-tier service and achieving exceptional results for clients by remaining abreast of developments.
Overview
20
20
years of professional experience
Work History
Operations Manager
Rock Sand Minerals Pvt Ltd
Visakhapatnam, India
01.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Module Manager
SBI General
Visakhapatnam, India
09.2019 - 11.2022
- Company Overview: Insurance Company
- Supervised data input and collection processes to enhance business operations
- Developed and implemented strategies to increase business scope through data-driven insights
- Prepared and published reports for business reviews, aiding in strategic decision-making
- Created visualizations to communicate data trends and support the leadership team
- Achieved a 20% increase in sales through implementation of cross-sell strategies
- Insurance Company
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Insurance Manager
Tata Motors Insurance Brokers and Advisory services Pvt Ltd
Vijayawada, Andhra Pradesh
07.2016 - 08.2019
- Optimized coverage & increased revenue by 20% for Tata Motors & Ford Dealerships through tailoring policies to client needs & conducting regular risk assessments
- Led a team of Customer Relationship Managers (CRMs) to grow customer base by 20% & increase customer retention by 15%
- Analyzed data to ensure high renewal retention and penetration rates
- Enhanced renewal retention by 20% while achieving high customer penetration through effective customer relationship management
Manager-Business Development
AON Global Insurance Brokers
Hyderabad, Telangana
08.2012 - 11.2013
- Analyzed portfolios in Excel to identify growth opportunities, optimize investment decisions, & enhance risk management strategies
- Conducted comprehensive market research to identify emerging trends and opportunities for future expansion or diversification efforts.
- Delivered impressive year-over-year sales growth by building a robust pipeline of prospects through networking events and trade shows.
- Increased business opportunities by identifying and cultivating relationships with prospective clients.
- Provided strategic input during product development stages to ensure alignment with customer requirements and market demand, increasing adoption rates postlaunch.
Area Manager-Corporate and Broking Relationship
Bharti Axa General Insurance Co. Ltd
Hyderabad, Telangana
09.2010 - 11.2011
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Regional Sales Manager/Branch Manager
Reliance General Insurance Co. Ltd
Andhra Pradesh And Telangana
07.2006 - 09.2010
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
Unit Sales Manager
ICICI Lombard general insurance
Hyderabad
04.2005 - 07.2006
- Drove sales growth in the Banc-assurance channel within ICICI Home loan vertical by implementing targeted marketing strategies
- Trained 100 DSA's & DST's of ICICI home finance channels on insurance topics including Policies, Claims, & Sales
- Exceeded monthly sales targets consistently through proactive outreach and diligent followups.
- Implemented data-driven decision-making techniques for better forecasting and target-setting in the sales department.
Education
MBA - Marketing and Finance
GITAM University
Bachelor of Computer Applications (BCA) -
Andhra University
Executive Post Graduate Programme - Business Analytics
International Institute of Information And Technology
Bengaluru, India07-2024
Skills
- Data Management
- Leadership and Communication
- Data Visualization
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Requirements Gathering
- Microsoft Office Suite
- Project Management
Certificationstraining
- Licentiate from Insurance Institute of India, 2013
- Training on Excellence in Insurance Institute of India, 2013
Timeline
Operations Manager
Rock Sand Minerals Pvt Ltd
01.2023 - Current
Module Manager
SBI General
09.2019 - 11.2022
Insurance Manager
Tata Motors Insurance Brokers and Advisory services Pvt Ltd
07.2016 - 08.2019
Manager-Business Development
AON Global Insurance Brokers
08.2012 - 11.2013
Area Manager-Corporate and Broking Relationship
Bharti Axa General Insurance Co. Ltd
09.2010 - 11.2011
Regional Sales Manager/Branch Manager
Reliance General Insurance Co. Ltd
07.2006 - 09.2010
Unit Sales Manager
ICICI Lombard general insurance
04.2005 - 07.2006
Bachelor of Computer Applications (BCA) -
Andhra University
MBA - Marketing and Finance
GITAM University
Executive Post Graduate Programme - Business Analytics
International Institute of Information And Technology