Munmun Roy
SAP Tester
Kolkata
Summary
Accomplished B. Com graduate from Calcutta University with a solid foundation in finance and business. Started career at Tata Consultancy Limited in 2017, gaining valuable experience across various projects. Eager to leverage skills and expertise for new challenges in the evolving industry landscape.
Overview
8
8
years of professional experience
2
2
Certifications
3
3
Languages
Work History
SAP Tester
Tata Consultancy Services (TCS)
03.2017 - Current
Tata Consultancy Services (TCS) IT Project - Manual Testing (2017 – Present)
- Conducted manual testing to ensure software quality and functionality.
- Collaborated with development teams to resolve defects and improve overall application stability.
- Optimized test coverage by carefully selecting test scenarios to evaluate all critical paths.
- I have been working for the below projects in TCS.
1. Scottish Power (2017 – 2023) Front Office Webchat Handler | Complaint Handler | Utility Domain - UK Process
- Worked with SAP CRM and ISU to support customer interactions and complaint resolution.
- Managed webchat support, ensuring customer queries were efficiently handled.
2. National Grid (Feb 2023 – Aug 2023) Tester | IT Process - UK Process
- Performed testing using Java, Selenium, and Selenium WebDriver.
- Developed and executed test scripts to validate application performance and functionality.
3. Australian Gas Limited (Aug 2023 – Present) Tester | IT Process
- Conducting testing using SAP CRM, ISU, Jira, Salesforce, and q-Test.
- Managing defect tracking and reporting to enhance software quality.
- Collaborating with teams to ensure seamless integration of software solutions.
Education
Bachelor of Commerce - Financial Accounting
Calcutta University
Kolkata, India 04.2001 -
High School Diploma -
Ariadaha Sarabamangala Balika Vidyalaya
Kolkata, India 04.2001 -
Skills
Technical Skills:
Testing Methodologies: Functional testing, regression testing, security testing
Test Management: Test planning, test scenario development, test execution
Defect Handling: Defect tracking, reporting, and analysis
Tools & Technologies: SAP CRM, SAP ISU, Jira, q-Test
Soft Skills:
Strong analytical skills to identify and resolve defects efficiently
Adaptability to work across different industries and processes
Teamwork and collaboration with cross-functional teams for seamless execution
Strong analytical skills to identify and resolve defects efficiently
Adaptability to work across different industries and processes
Teamwork and collaboration with cross-functional teams for seamless execution
Total Work Experience
6 Years 4 Months
Courses Certifications
- National Grid (UK), Worked on testing with Java and selenium
- Scottish Power, Continuing working in Scottish Power project as advisor and support
- General Electric, Worked as associate in Finance department of General Electric project
- Computer Basic
Certification
Generative AI
Timeline
Advanced Excel
01-2025
Generative AI
08-2024
SAP Tester
Tata Consultancy Services (TCS)
03.2017 - Current
Bachelor of Commerce - Financial Accounting
Calcutta University
04.2001 -
High School Diploma -
Ariadaha Sarabamangala Balika Vidyalaya
04.2001 -