Summary
Overview
Work History
Education
Skills
Transformation Architect
Automation Testing Expertise
Azure Complex Solutions Testing
Leading Edge Delivery
Important Roles Programs
Awards
Professional Highlights
Timeline
Generic

MURALI SUNDARAM

Chennai

Summary

Dynamic technology leader with extensive experience driving QA excellence and automation strategies. Proven track record in delivering reliable software solutions through innovative testing methodologies. Adept at team building and stakeholder collaboration, leveraging technical expertise in Selenium automation and AI testing to enhance product performance and reliability.

Overview

21
21
years of professional experience

Work History

Associate Director/Transformation Architect

Cognizant Technology Solutions
02.2025 - Current
  • Led cross-functional teams to develop strategic technology solutions for clients.

QA Manager/QA Architect

Microsoft Corporation Ltd
06.2012 - 12.2024
  • Led quality assurance initiatives for software development teams at a global technology leader.
  • Developed and implemented testing strategies to ensure product reliability and performance.
  • Mentored junior QA staff on best practices in testing methodologies and tools.

Developer/QA Lead/QA Manager

Cognizant Technology Solutions
03.2004 - 06.2012

Education

Master of Computer Application -

Thiagarajar College of Engineering
Madurai, Tamil Nadu
01.2003

Bachelor of Science -

The American College
Madurai, Tamil Nadu
01.2000

Skills

  • QA delivery management
  • QA architecture
  • Selenium automation
  • AI and ML testing
  • Automation strategy
  • API automation
  • Mobile automation
  • BDD framework
  • Complex problem-solving
  • Issue resolution
  • Team building and recruiting
  • Technical expertise
  • DevOps leadership
  • Stakeholder collaboration

Transformation Architect

  • Proposed and evaluated AI-driven solutions leveraging Generative AI (GenAI) technologies to enhance testing and automation strategies across enterprise systems.
  • Conducted assessments of GenAI-based tools for applicability in Quality Engineering, contributing to tool selection, PoCs, and integration plans.
  • Gained hands-on experience in testing Agentic AI architectures, including implementations using LangChain, validating agent workflows and reliability.
  • Collaborated in the design and development of Agentic AI-based solutions, defining prompt management, memory handling, and response evaluation strategies.
  • Spearheaded the transformation of traditional QA teams into SDET-focused squads, upskilling engineers in automation frameworks, API testing, and DevOps pipelines to align with modern engineering practices.

Automation Testing Expertise

  • Extensive experience in automating test solutions across UI, API, Mobile and data platforms.
  • Extensive experience in Selenium Automation with Python, C#.
  • Expert in Behavior-Driven Development (BDD) for automating web-based applications, with hands-on experience using frameworks like PyTest, Specflow and Cucumber.
  • Proficient in API automation using tools such as Postman, Bruno, and SoapUI.
  • Specialized in test management for complex solutions, including recruitment, training, and vendor management.
  • Well-versed in analyzing and assessing the execution of risk-based testing, ensuring that critical functionalities are prioritized and thoroughly tested.
  • CI/CD Integration: Integrated Automation with Jenkins for continuous testing in CI/CD pipelines, ensuring rapid feedback and enhanced testing efficiency for mobile releases.
  • Proficient in analyzing static analysis tools like SonarQube, ESLint, CredScan, Roslyn, PoliCheck, and CSRF to ensure code quality and identify potential issues early in the development process.
  • Have experience in integrating quality tools in CI build pipeline for quality analysis.

Azure Complex Solutions Testing

  • Test Manager for multiple complex Azure-based solutions, leading comprehensive testing efforts.
  • Test Manager for Telcom Data Analytics platform with huge volume of data.
  • Test Manager for a Connected Car solution, successfully provisioning millions of cars in production.
  • Expertise in Azure-based testing, including Disaster Recovery and Failover testing, ensuring system resilience.

Leading Edge Delivery

  • Spearheaded the formation of teams across multiple domains, defining bootstrapping of solution structures and creating YAML build templates.
  • Established Quality Epics/Stories as part of the process bootstrap to align with overall project objectives.
  • Developed bootstrap structure for comprehensive Wiki documentation, knowledge sharing and onboarding framework for any program.

Important Roles Programs

  • ASSOCIATE DELIVERY – QA DELIVERY, Led QA delivery across a portfolio of 30+ applications, overseeing test strategy and execution across diverse technology stacks including SaaS platforms, web-based UIs, APIs, and Dev/Unit testing, ensuring consistent quality standards and delivery velocity.
  • Managed a cross-functional QA team of 40+ members distributed across multiple Agile squads, aligning test coverage and automation strategy for UI, API, and backend systems to support rapid releases and maintain product reliability across platforms.
  • Spearheaded the transformation of QA teams (for 500+ members vertical) into high-performing SDET squads, focusing on automation-first delivery models, robust API test coverage, and integration with CI/CD pipelines.
  • Managed stakeholder communications at executive levels, including progress reporting, transformation roadmaps, and risk mitigation strategies for quality initiatives.
  • Collaborated with enterprise customers to align QA strategy with business goals, balancing bespoke needs with standardized quality engineering practices.
  • Advocated and enabled a culture of quality engineering, embedding best practices in performance, security, and reliability testing across data, platform, and application engineering teams.

Awards

  • Best Project Award
  • Customer Champion Award
  • Best Test Lead Award

Professional Highlights

  • QA Delivery Management & GenAI Transformation, Led QA delivery across a portfolio of 30+ applications, overseeing test strategy and execution across diverse technology stacks including SaaS platforms, web-based UIs, APIs, and Dev/Unit testing, ensuring consistent quality standards and delivery velocity.
  • Managed a cross-functional QA team of 40+ members distributed across multiple Agile squads, aligning test coverage and automation strategy for UI, API, and backend systems to support rapid releases and maintain product reliability across platforms.
  • Defined and executed quality transformation strategies across cross-functional squads (Data Engineering, API Testing, Front End), aligning with product roadmaps and Agile delivery cadence to embed quality across the SDLC.
  • Acted as Transformation Architect, successfully evolving traditional QA teams into full-stack SDET-driven pods, introducing structured practices for testability, automation-first development.
  • Proposed and implemented GenAI-powered solutions for test case generation, data validation, and impact analysis—reducing manual test effort and enhancing test coverage across data pipelines, APIs, and web UIs.
  • Assessed and piloted GenAI and Agentic AI tools integrated within CI/CD pipelines, leveraging architectures such as Langchain for autonomous test agents capable of context-aware validation and issue triaging.
  • Championed a shift-left QA model with automation coverage employing E2E automation with UI, API tests and synthetic data validation for data ingestion and analytics pipelines.
  • Defined and tracked quality metrics (test coverage, automation ratio, defect leakage, performance benchmarks) to ensure transparency of release readiness and early identification of risks.
  • Promoted continuous improvement through test tooling evaluation (including GenAI-based frameworks), optimizing test environments, synthetic data generators, and dynamic scenario builders.
  • Embedded quality practices across Agile PODs, collaborating with product owners to refine acceptance criteria for data-heavy features, ensuring seamless integration into 2-week sprint cycles.
  • Enabled a culture of automation, reliability, and performance-focused engineering, supporting high-quality releases of data-intensive applications at scale.
  • Proven expertise in managing complex testing solutions, including recruitment, training, and vendor management.

Timeline

Associate Director/Transformation Architect

Cognizant Technology Solutions
02.2025 - Current

QA Manager/QA Architect

Microsoft Corporation Ltd
06.2012 - 12.2024

Developer/QA Lead/QA Manager

Cognizant Technology Solutions
03.2004 - 06.2012

Master of Computer Application -

Thiagarajar College of Engineering

Bachelor of Science -

The American College
MURALI SUNDARAM