Murali V
R&D Team Manager
Summary
Proven leader in driving operational excellence at Nokia Networks Pvt., Ltd., with a track record of enhancing customer satisfaction and reducing costs. Skilled in team leadership and project management, I excel in developing high-performing teams and implementing continuous improvement initiatives. Achieved significant milestones by fostering a culture of collaboration and innovation.
Overview
26
26
years of professional experience
Work History
Manager, R&D Team (Software Development)
Nokia Networks Pvt., Ltd.,
10.2015 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Manager, R&D Team (System Testing)
Nokia Networks Pvt., Ltd.,
04.2011 - 09.2015
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Launched quality assurance practices for each phase of development
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Area Product Owner
Nokia Networks Pvt., Ltd.,
03.2008 - 03.2011
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
- Owned and prioritized product backlog.
- Allocated and approved team resource usage.
Test Architect
Nokia Siemens Networks Pvt., Ltd.,
08.2006 - 03.2008
- Partnered with stakeholders to understand requirements and develop tailored test scenarios that address business needs effectively.
- Developed innovative test frameworks, incorporating industry best practices to maintain a high standard of quality assurance.
- Supported incident management efforts by providing expert guidance in troubleshooting and resolving production issues.
- Maintained up-to-date documentation on test cases, scripts, results, and defect tracking systems for easy reference during audits or reviews.
- Improved software quality by designing and implementing test strategies for complex architectures.
Technical Leader
Siemens Communication Software
10.2003 - 08.2006
- Delivered exceptional customer support, effectively resolving complex technical issues and ensuring client satisfaction.
- Mentored junior developers, improving their coding skills and fostering a positive team environment.
- Optimized code quality by performing thorough reviews and implementing best practices in coding standards.
- Maintained high availability of mission-critical applications by deploying robust disaster recovery strategies.
Software Developer
Siemens Communication Software
10.1998 - 10.2003
- .Expanded client offerings by staying current with industry trends, learning new programming languages, frameworks, and technologies as needed.
- Improved software efficiency by troubleshooting and resolving coding issues.
- Enhanced user experience through designing and implementing user-friendly interfaces.
- .Streamlined workflows by creating reusable code libraries for common functions and features across multiple projects.
Education
MBA - General Management
Amrita University
Bengaluru, India 04.2001 -
Master of Science - Management of IT Services
University of Buffalo
New York 04.2001 -
Bachelor of Engineering - Electrical Engineering
Manonmaniam Sundaranar University
Tirunelveli, India 04.2001 -
Skills
Team Leadership
Timeline
Manager, R&D Team (Software Development)
Nokia Networks Pvt., Ltd.,
10.2015 - Current
Manager, R&D Team (System Testing)
Nokia Networks Pvt., Ltd.,
04.2011 - 09.2015
Area Product Owner
Nokia Networks Pvt., Ltd.,
03.2008 - 03.2011
Test Architect
Nokia Siemens Networks Pvt., Ltd.,
08.2006 - 03.2008
Technical Leader
Siemens Communication Software
10.2003 - 08.2006
MBA - General Management
Amrita University
04.2001 -
Master of Science - Management of IT Services
University of Buffalo
04.2001 -
Bachelor of Engineering - Electrical Engineering
Manonmaniam Sundaranar University
04.2001 -
Software Developer
Siemens Communication Software
10.1998 - 10.2003
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