Murali Krishna Gongidi
City
Summary
Motivated and results-oriented Recruitment Coordinator with over 3 years of experience in managing end-to-end recruitment processes, developing effective interview scheduling systems, and improving team efficiency. Proven track record in meeting hiring goals, enhancing candidate experience, and contributing to the overall success of the recruitment team. Skilled in stakeholder management, process improvement, and team training. Seeking to leverage my skills and experience in a Team Lead position to drive team performance and achieve organizational objectives.
Overview
7
7
years of professional experience
Work History
Recruitment Coordinator
Randstad Sourceright
Hyderabad
10.2020 - Current
- Enhanced efficiency in the interview scheduling procedure through the implementation of a streamlined process using Freshservice and Outlook
- Efficiently handled the candidate pipeline, prioritizing timely communication and follow-ups
- Trained new team members on recruitment processes, tools, and best practices.
- Identified and implemented process improvements, such as automating routine tasks and optimizing workflow
- Prepared regular reports on recruitment metrics and KPIs, providing insights and recommendations to senior management
- Worked on the MSP Mars project, managing daily interactions with stakeholders and handling candidate data of 10,000 individuals
- Created dynamic dashboards and reports
- Successfully managed a client project solo, leading to a new project request and promotion offer.
Acting Team Lead (Client: SKY)
Randstad Sourceright
Hyderabad
10.2020 - Current
- Streamlined processes by implementing SOPs, addressing queries, conducting quality audits, and overseeing team concerns without requiring client tools.
- Identified opportunities for process improvements, implementing changes when required.
Dual Client Scheduler (Clients: Mundipharma & Fidelity)
Randstad Sourceright
Hyderabad
10.2020 - Current
- Handled dual client scheduling workload, trained 80% of EMEA recruits on interview scheduling, and created SOPs.
MSP Admin (Client: Mars)
Randstad Sourceright
Hyderabad
10.2020 - Current
- Handled data management for a diverse group of 10,000 contractors across multiple locations, ensuring accurate recording, tracking, and reporting.
- Achieved advanced skills in utilizing Excel and Google Sheets.
Recruitment Coordinator (Client: Cigna)
Randstad Sourceright
Hyderabad
10.2020 - Current
- Efficiently coordinated interview schedules, maintained constant communication with candidates, and promptly updated hiring managers and trackers.
Onboarding Specialist( Client : United Airlines)
Randstad Sourceright
Hyderabad
10.2020 - Current
- Created offer letters, conducted background checks, and managed administrative tasks with a focus on detail-oriented execution.
Source and Screen (Client : Honeywell)
Randstad Sourceright
Hyderabad
10.2020 - Current
- Experience in utilizing Phenom, Cornerstone, and Workday to handle candidate pools effectively.
- Successfully handled university relations activities and effectively managed high-volume source and screen processes.
Customer Service Executive & Escalations Support
Amazon
Hyderabad
05.2018 - 01.2019
- Managed escalated customer inquiries and conversations.
Digital Interaction Advisor Chat/Email Specialist
[24]7
Hyderabad
09.2017 - 04.2018
- Demonstrated exceptional skills in managing and maintaining chat/email communication with a strong emphasis on email/chat etiquette.
Education
Bachelor of Science -
Himalayan University
05-2018
Intermediate (MPC) -
Narayana Junior College
01.2015
Secondary School -
SS Kakatiya Techno School
01.2013
Skills
- Interview Scheduling and Coordination
- Candidate Management
- Recruitment Metrics and Reporting
- Team Training and Mentorship
- Process Improvement
- Communication and Collaboration
- Proficiency in Freshservice, Outlook, Phenom, Cornerstone, Workday, MS Excel, Google Sheets, MS Office
- Stakeholder Management
- Dynamic Dashboard Creation
- Client Project Management
- Issue Identification and Escalation Management
- Root Cause Analysis (RCA) Documentation
- Learning and Development
- Process Implementation and Development
- Escalation Identification and Damage Control
- Creating Communication Templates
Accomplishments
- Successfully coordinated and scheduled over 500 interviews annually.
- Recognized for outstanding performance and awarded "Employee of the Month" twice.
- Managed a client project independently, resulting in a direct hire request and a promotion offer.
- Improved team efficiency and process reliability by identifying issues and implementing best practices.
- Trained two Recruitment Coordinators to be primary resources for different clients, resulting in high performance and client satisfaction.
Affiliations
- Taught me about discipline, would never want to stop Bodybuilding
Languages
Telugu
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Recruitment Coordinator
Randstad Sourceright
10.2020 - Current
Acting Team Lead (Client: SKY)
Randstad Sourceright
10.2020 - Current
Dual Client Scheduler (Clients: Mundipharma & Fidelity)
Randstad Sourceright
10.2020 - Current
MSP Admin (Client: Mars)
Randstad Sourceright
10.2020 - Current
Recruitment Coordinator (Client: Cigna)
Randstad Sourceright
10.2020 - Current
Onboarding Specialist( Client : United Airlines)
Randstad Sourceright
10.2020 - Current
Source and Screen (Client : Honeywell)
Randstad Sourceright
10.2020 - Current
Customer Service Executive & Escalations Support
Amazon
05.2018 - 01.2019
Digital Interaction Advisor Chat/Email Specialist
[24]7
09.2017 - 04.2018
Bachelor of Science -
Himalayan University
Intermediate (MPC) -
Narayana Junior College
Secondary School -
SS Kakatiya Techno School