Murali Krishna VOLETI

Dedicated professional focused on achieving success in a prestigious organization, utilizing creative and functional skills to contribute to mutual growth in a challenging and competitive setting. Meticulous Software Engineer with several years of experience designing, testing, and developing software solutions. In-depth understanding of web technologies with focus on delivering innovative business solutions. Excels in fast-paced, high-energy and deadline-driven environment with willingness to take on additional tasks. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Bank of America |MSG Billing & Wealth Management Services, Client: Bank of America, Role: Team Member, Domain: Banking, Team Size: 15, Environment: COBOL, JCL, DB2, VSAM, Tools & Utilities: FILE-Aid, Endevor, SPUFI MetLife | Retirement &Income solutions, Client: MetLife, Role: Team Member, Domain: Insurance, Team Size: 11, Environment: COBOL, JCL, DB2, VSAM, Tools & Utilities: FILE-Aid, Changeman, SPUFI UBS, Client: UBS, Role: Team member, Domain: Banking, Team Size: 12, Environment: COBOL, JCL, DB2, VSAM, Tools & Utilities: FILE-Aid, Changeman, SPUFI CIGNACO-OPTSPROCLAIM, Client: Cigna Healthcare, US, Role: Team member, Domain: Healthcare domain, Team Size: 14, Environment: COBOL, JCL, DB2, VSAM, Tools & Utilities: FILE-Aid, Endevor, SPUFI

I hereby declare that the information that I have furnished is authentic and true to the best of my Knowledge. VOLETI MURALI KRISHNA

• A dynamic professional with 4+ years of experience in Mainframe Technologies.
• Proficient in Mainframe Technologies (COBOL, JCL, VSAM, and DB2, CICS).
• Hands-on experience working with Mainframe related tools such as TSO/ISPF, SPUFI, Endevor & File-Aid, ChangeMan
• Involved in Production Support and Application development Activities
• Having exposure in enhancement and Production Support, and Service Requests.
• Exposed to all stages of Software Development Life Cycle (SDLC)
• Involved In Agile Methodology @ Iterative Development & Adaptive Planning.
• Able to communicate effectively with multifunctional teams, programmers, and technical staff.
• Strong analytical, programming, and presentation skills.
• Ability to build and maintain relationships with customers, peers, and support partners.
• Ability to demonstrate good oral, written, and telephone communication skills.
• Ability to understand customer system environments with associated business needs.
• Ability to work well in both team and individual environments.
• Ability to resolve or assist in the resolution of complex customer problems.
• Self-motivated individual, higher team spirit, ability to quickly adapt to new environments.
• Highly committed and dedicated towards the work.
• Conducted Knowledge transfer sessions for the team members.

• Bank of America: Merrill Lynch & wealth Management services
• Responsibilities:
• Involved in Production Support & Application Development Activities .when i was in support, I will do the job monitoring by using the Control-M tool.
• In the production Support role monitoring batch jobs and ensure all scheduled jobs run successfully
• Identify and resolve system performance issues.
• We will receive the ticket in service-now tool whenever job is abended, first i have to assign the ticket to myself and start working on this and resolve the abend.
• When I was in Development implement and validate code changes
• Develop and manage DB2 database using SQL & code optimization and also involve in unit testing based on requirement.

• MetLife’s Retirement & Income Solutions division, the company’s institutional retirement business, issues products through Metropolitan Life Insurance Company (MLIC) and Metropolitan Tower Life Insurance Company (MTL), two wholly owned subsidiaries of MetLife, Inc. Retirement & Income Solutions issues products for transferred pension liabilities, stable value, and institutional income annuities.
• Responsibilities:
• 24/7 shift-based batch monitoring
• Implemented Production Bug fixes.
• Involved in Production Support & Enhancement & Application Development Activities
• Involved in Testing
• Involved in the integration and middleware between Mainframe and non- Mainframe systems
• Processed the transaction through Online screen Through CICS

• UBS: One of the leading banks in the world.
• UBS Investment Bank provides corporate, institutional and wealth management clients with expert advice, innovative solutions, execution and comprehensive access to international capital markets.
• Responsibilities:
• Involved in Batch Monitoring in Mainframe environment like Job scheduling, job submission and job monitoring & Error Handling, alerting and notification, Reporting and analysis
• Involved In Production support , Application Development & Enhancement Activities
• Develop, modify and maintain mainframe applications using COBOL and also using DB2 & VSAM for store and retrieve data and write SQL queries for data manipulation.
• Involved in the integration and middleware between Mainframe and non- Mainframe systems
• Implemented Production Bug fixes
• Involved in various ad hoc activities as requested by the customers
• Generating reports according to the client’s specifications

• Cigna: one of the leading health services companies of the nation , serves approximately 66 million customers (about twice the population of California). Cigna is a global health service company, dedicated to helping the people, serving to improve their health, well-being, and sense of security. Cigna production support team provides 24X7 support to Production environment and business hours support to non-Production environment for all the 200+ applications which include member enrollment through claims processing and payments. Another objective is to provide monitoring support for all the online transactions and batch schedules and perform the issue Resolution based on the Standard Operating procedures.
• Project Description:
• PROCLAIM CO-OPTS application for CIGNA project which deals with medical claims processing in the Healthcare vertical. Also, to develop an interface to support pre -processing, adjudication, and post-processing systems for efficient claim processing.
• Responsibilities:
• Involved in Proclaim core operations production support which supports the PPO claim processing with the following roles and responsibilities:
• Impact Analysis, Design and Development, Testing of application programs in Batch and Online environment.
• .Involved in the application development activities
• 24/7 shift-based batch monitoring.
• Implemented Production Bug fixes.
• Prepare the Test cases and document the test results.
• Schedule/Install all the impacted jobs in Production and validated the results.
• Implementation and deployment of the deliverables.
• To provide technical solutions during deployment issues and production bugs.
• Interacting with onsite coordinator and client.
• Generating reports according to the client’s specifications.
• Creating the standard operation procedures for the new issues with workarounds.
• Involved in various ad hoc activities as requested by the customers.