Muskaan Tuteja
New Delhi
Summary
Encouraging Change Management Consultant and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
5
5
years of professional experience
Work History
Senior Executive, Change Management
HCL Tech
Noida
09.2022 - Current
- Responsible for planning and executing Organizational Change
- Pivotal in managing critical change management projects for business mergers and acquisitions including SAP RISE
- Adept in establishing and anchoring the change to facilitate transition to the target state and decrease project's deployment risks
- The key responsibility area includes - defining the target state, identifying change structure roles and responsibilities assessing and classifying impact of the change on stakeholders, defining appropriate change initiatives to manage the impact of change and to develop and execute Change Management Plan
- To deliver application trainings to German end-Users
- To translate technical terms in German collaterals (deck, script, handout, mailers, playbook-videos, recordings)
- Delivered comprehensive training sessions to help end-users maximize the benefits of using Salesforce tools
- Resolved technical issues promptly and efficiently, minimizing downtime and ensuring seamless user experiences with the Salesforce platform
- Identified opportunities for process improvement, strategically implementing changes to optimize client success with Salesforce platforms
- Training Change Requests
German Language Specialist
Egon Zehnder
Gurgaon
06.2019 - 09.2022
- Add / Update information in the German Language into a proprietary data base classified and categorized appropriately, per defined standards
- Ensuring Quality of information entered in the data base is free from error
- Coding: Information to be classified in the data base, under the following categories, to be easily and accurately referenced
- Company/ Business Sector with which person is working
- Data Transfer: Transferring Confidential Candidate and Company information from documents in German into the data base
- Self-Management: Manage responsibilities and be accountable
- Communication Skills: Good Verbal and written
- Communication skills (80% Written / 20% Verbal)
- Problem Solving and Judgement: Ability to understand problem accurately and quickly respond to query, be able to interpret information
- Result Orientation: Quality and Efficiency driven
- Dealing with Clients over Call and Email
- Internet Surfing: Judgement and ability to Interpret information of the internet
- Enhanced client satisfaction by delivering accurate translations and interpretations within tight deadlines
- Streamlined communication between international business partners by providing precise interpretation services during meetings and conferences
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
Education
Post Graduate Diploma in Business Administration - Management Accounting: Business Administration
Symbiosis Centre for Distance Learning - Distance Learning
02.2024
German Language (B2) -
Max Mueller Bhavan Embassy of Germany
03.2021
Diploma in German -
St. Stephen's College Delhi University
04.2019
B.A (Program): Economics -
Dyal Singh College Delhi University - Delhi
03.2018
CLASS X -
Guru Harkrishan Public School CBSE
03.2018
German Language (B1) -
Max Mueller Bhavan Embassy of Germany
04.2016
German Language (A2) -
Max Mueller Bhavan Embassy of Germany
04.2016
German Language (A1) -
Max Mueller Bhavan Embassy of Germany
04.2016
CLASS XII (Commerce with Mathematics) - Commerce with Mathematics
Guru Harkrishan Public School
New Delhi04.2015
Skills
- Microsoft PowerPoint
- Presentation Skills
- Microsoft Excel
- Communications Planning
- Organizational Change Management
- Training Needs Analysis
- Product Training
- Organizational Learning
- New Hire Training
- Training
- Change Requests
Traits
- Highly motivated with good communication, organizational and leadership skills, and abilities
- Enthusiastic to work individually and with teams regulating a healthy environment
- Demonstrates ethical and moral know how wherever the situation demands
- Proficiency in Advanced MS Excel, MS Word & MS PowerPoint
- Easily adaptable to the surroundings around
Hobbies and Interests
- Writing
- Reading
Timeline
Senior Executive, Change Management
HCL Tech
09.2022 - Current
German Language Specialist
Egon Zehnder
06.2019 - 09.2022
Post Graduate Diploma in Business Administration - Management Accounting: Business Administration
Symbiosis Centre for Distance Learning - Distance Learning
German Language (B2) -
Max Mueller Bhavan Embassy of Germany
Diploma in German -
St. Stephen's College Delhi University
B.A (Program): Economics -
Dyal Singh College Delhi University - Delhi
CLASS X -
Guru Harkrishan Public School CBSE
German Language (B1) -
Max Mueller Bhavan Embassy of Germany
German Language (A2) -
Max Mueller Bhavan Embassy of Germany
German Language (A1) -
Max Mueller Bhavan Embassy of Germany
CLASS XII (Commerce with Mathematics) - Commerce with Mathematics
Guru Harkrishan Public School
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