Muskan Kansal

• Sourced, screened, interviewed and evaluated candidates for technical positions.
• Negotiated salary packages with successful applicants.
• Provided ongoing communication with potential candidates throughout the recruitment process.
• Assisted HR team in developing compensation plans that are competitive within the industry.
• Worked closely with Human Resources on onboarding processes for new hires.
• Maintained accurate records of all recruiting activities using Applicant Tracking Systems.
• Gathered feedback from internal stakeholders regarding candidate selection process.
• Developed job descriptions that accurately reflect the duties and responsibilities of each position.
• Managed job postings and advertisements to attract top-tier tech talent.
• Screened resumes and conducted pre-screen interviews and preliminary technical assessments of candidates.
• Used job boards, internet tools and career fairs to source both passive and active candidates.
• Collaborated with internal and external clients to understand hiring needs and goals.
• Coordinated travel arrangements for out-of-town candidates when necessary.
• Developed and maintained interview schedules for potential candidates.
• Provided feedback to hiring managers on candidate selection process.
• Monitored budgets related to recruitment activities such as advertising costs or relocation expenses.
• Followed up with unsuccessful applicants after interviews were completed.

• My role involves coordinating with Insurance Representatives and being responsible for collecting payments for outstanding claims, researching denials, submitting appeals, and ensuring payments received are reconciled correctly.

My role involved interacting with customers to address their concerns, answer questions, and assist them with their needs.

· (Project: Samsung)

Software and tools used: Zendesk, Sprinkler, OPSTOOL, PayU merchant portal, Knox Outlook, and Pine Labs portal.

• My role involved to interact with customers to address their concerns, answer questions and assist them with their needs for technical issues
  (Project: Vodafone)
• Software and tools used: CRM (Operational, analytical and collaborative), Outlook.