Muskan Pathak
Project Specialist
New Delhi
Summary
Results-driven Project Manager with proven expertise in leading cross-functional teams to deliver complex projects on time and within budget. Skilled in project planning, risk management, stakeholder communication, and resource optimization. Recognized for fostering collaboration, solving problems effectively, and consistently exceeding client expectations.
Stakeholder Communication | Process Optimization | Critical Thinking & Problem Solving | Client Relationship Management
Overview
3
3
years of professional experience
Work History
Senior Process Associate
Tata Consultancy Services
02.2024 - Current
- Achieved 100% on-time month-end reporting, ensuring smooth financial closures.
- Improved team efficiency by 20% through targeted process enhancements.
- Boosted customer satisfaction with prompt, tailored resolutions and proactive support.
- Delivered high-priority projects on time, maintaining exceptional quality standards.
- Strengthened stakeholder collaboration through clear, strategic communication.
- Analyzed operational data to support informed, data-driven decisions.
Business Development Manager
BYJU's - The Learning APP
05.2022 - 12.2023
- Executed targeted marketing strategies, driving revenue growth and lead conversions.
- Closed high-value deals through persuasive negotiation and tailored client solutions.
- Built strong relationships with C-level stakeholders to boost retention and upselling.
- Surpassed monthly sales targets by 15–20% through strategic outreach and follow-ups.
Education
Bachelor of Technology - Automotive Design Engineering
University of Petroleum And Energy Studies
04.2001 - 2020
Higher Secondary - PCM
Rajiv International School
04.2001 - 2016
Skills
JIRA
MS office suite
Power BI
Python
Timeline
Senior Process Associate
Tata Consultancy Services
02.2024 - Current
Business Development Manager
BYJU's - The Learning APP
05.2022 - 12.2023
Bachelor of Technology - Automotive Design Engineering
University of Petroleum And Energy Studies
04.2001 - 2020
Higher Secondary - PCM
Rajiv International School
04.2001 - 2016
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