MUSKAN SYED
Bangalore
Summary
Dynamic and customer focused Lead Cabin Attendant with over 5 years experience at IndiGo Airline, in commercial aviation. Proven ability to lead cabin crew manage safety protocols, with a proven track record in enhancing customer satisfaction and ensuring in-flight safety. Expert in team leadership and conflict resolution, I in high-pressure situations, consistently delivering exceptional service while maintaining compliance with DGCA regulations. Passionate about creating memorable travel experiences for passengers, with SAFETY.
Overview
6
6
years of professional experience
Work History
Lead Cabin Attendant
IndiGo Airtines - InterGlobe Aviation
Bangalore
04.2019 - Current
- Trusted with leadership responsibilities including mentoring new cabin crew, conducting pre flight briefings, and ensuring regulatory compliance during every stage of flight.
- Consistently deliver a superior passenger experience by anticipating needs, resolving complaints, and maintaining a calm presence during emergencies or service disruptions.
- Collaborate with the cockpit crew to ensure operational efficiency, flight safety, and effective communication throughout all phases of the journey.
- Strong Sense of Responsibility and Discipline
- Highly Presentable with Strong Grooming Standards
- Calm and Composed in High-Pressure Situations
Education
Higher Secondary Certification (12 Grade) -
Girjamba girls college
India Banglore02-2019
Skills
- In-Flight Safety & Emergency Procedures
- Team Leadership & Crew Coordination
- Effective Communication & Conflict Resolution
- Quick Thinking in High-Stress Situations
- Customer Satisfaction & Service Excellence
- Compliance with DGCA & Airline SOPs
- Emergency procedures
- Customer relationship management
- Time management
- First aid proficiency
- Strong leadership
Hobbies and Interests
- Traveling - Passionate about global cultures and exploring new destinations
- Volleyball - Enhances team spirit and physical fitness
- Music - Appreciate harmony, rhythm, and emotional expression
Languages
- English (Fluent)
- Hindi (Fluent)
- Urdu (Fluent)
- Kannada (Conversational)
Personal Information
Date of Birth: 12/27/98
Professional Attributes
- Highly Presentable with Strong Grooming Standards
- Calm and Composed in High-Pressure Situations
- Strong Sense of Responsibility and Discipline
Timeline
Lead Cabin Attendant
IndiGo Airtines - InterGlobe Aviation
04.2019 - Current
Higher Secondary Certification (12 Grade) -
Girjamba girls college
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