Summary
Overview
Work History
Education
Skills
Interests
Operations Management
Timeline
Generic

Muskan Verma

IPD Billing Excecutive
Lucknow

Summary

I effectively manage billing settlements by ensuring accurate invoice processing and timely reconciliation of accounts. I coordinate with patients, insurance providers, and internal departments to resolve discrepancies smoothly. My focus is on maintaining transparency, minimizing delays, and ensuring a seamless financial workflow. This helps improve cash flow efficiency and enhances overall client

Overview

5
5
years of professional experience
2
2
Languages

Work History

Senoir Guest Relation Executive and Councellor

C K A Birla Fertility and IVF
01.2025 - Current
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Mentored junior staff members and Settlement of every IPD and OPD bill by EOD.

IPD Billing Excecutive

Apollomedics Superspeciality Hospital
11.2022 - 06.2024
  • Established best practices for invoice archiving and document retention, facilitating easy retrieval of historical data for audits or other purposes as needed.
  • Enhanced client satisfaction with timely and accurate invoicing, ensuring prompt payments and better cash flow management.
  • Conducted regular audits on billing records to ensure compliance with company standards and industry regulations.
  • Recorded 40 to 45 Billing settlements in General Ward on Daily Basis.

IPD Billing Excecutive

Midland Healthcare and Research Center
05.2021 - 11.2022
  • Collaborated with various departments to resolve discrepancies in billing data, maintaining a high level of accuracy for all.
  • Streamlined billing processes by implementing automated systems, reducing errors and improving efficiency.
  • Trained junior staff members on proper billing practices, contributing to an overall increase in team productivity and accuracy.
  • Day to Day Billing settlement of Discharge Pt. and council them accordingly.

Education

Batchelor Of Science - Zoology

CSJMU
Kanpur
07-2021

Course On Computer Concepts - Computer

NIELIT
Lucknow
09-2019

Advance Diploma In Application Software - Computer

Sid Academy
Lucknow
07-2018

Skills

Relationship building

Workflow planning

Credit and collections

Database administration

Documentation and control

Patient Councelling for Bill settlement

Making every billing process smooth for patients

Interests

Writing, Dancing, Travelling, Singing, Exploring new things

Operations Management

I have completed my operations management assessment.

Timeline

Senoir Guest Relation Executive and Councellor

C K A Birla Fertility and IVF
01.2025 - Current

IPD Billing Excecutive

Apollomedics Superspeciality Hospital
11.2022 - 06.2024

IPD Billing Excecutive

Midland Healthcare and Research Center
05.2021 - 11.2022

Batchelor Of Science - Zoology

CSJMU

Course On Computer Concepts - Computer

NIELIT

Advance Diploma In Application Software - Computer

Sid Academy
Muskan VermaIPD Billing Excecutive