Muskan Vijay
Business Analyst
New Delhi
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Supply Chain Executive
Wen Energy Systems Pvt. Ltd
Gurgaon
02.2022 - 09.2022
- Assessed vendor operations according to quality benchmarks and standards.
- Used ODOO to track goods from origin to delivery.
- Tracked KPIs to generate reports for supply chain performance.
- Planned and implemented logistical strategies to meet targets.
- Supervised 4 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Managed online selling platforms (Amazon, Ebay, Walmart & Wayfair).
Business Analyst
R1 RCM Global Pvt Ltd
Gurgaon
07.2020 - 10.2021
- Handled inbound customer chat conversations regarding hospital billings.
- Responded to customer inquiries and provided accurate information about products and services via live chat.
- Maintained confidentiality of patient finances, records, and health statuses.
- Maintained high standards of customer service by building relationships with clients.
- Resolved discrepancies in insurance payments by collaborating with carriers.
- Utilized R1Hub to document and track customer account details.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Posted cash receipts to customer accounts to maintain current and accurate account balances.
Supply Chain Analyst
Walmart India Pvt Ltd
Gurgaon
04.2019 - 12.2019
- Forged relationships with multiple vendors and suppliers to improve cost-effective delivery options.
- Devised strategies to streamline supply chain operations and reduce expenditures.
- Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
- Conducted regular research to identify trends and cost saving opportunities.
- Generated reports, documents and analysis in SAP for senior management review and approval.
- Concentrated on SAP T code-(MM42, ZMMC0292, MB 52, ZPCE1549/48) and several other t-codes for report generation
Education
BBA - Business Administration
05.2015 - 05.2018
Skills
Decision-Making
Excellent Communication
Relationship building
Advanced problem solving
Data analysis
Microsoft Excel, PowerPoint & Outlook
Timeline
Supply Chain Executive - Wen Energy Systems Pvt. Ltd
02.2022 - 09.2022
Business Analyst - R1 RCM Global Pvt Ltd
07.2020 - 10.2021
Supply Chain Analyst - Walmart India Pvt Ltd
04.2019 - 12.2019
Guru Gobind Singh Indraprastha University - BBA, Business Administration
05.2015 - 05.2018