Muthulakshmi Minnal Srinivasan

Resource & Workforce Management professional with immense experience in managing large talent supply

Led skill readiness programs for cross-functional employee rotations, and technical upskilling.

Streamline billability tracking and bench optimization for improved operational efficiency.

People supply on skill readiness program – Plan for cross functional skills, conducting many technical upskilling programs.

Experience in handling a team, Support team development to enhance business health and profitability.

Facilitated collaboration among General Managers, Delivery Heads, PMs, HR, Finance, and Vendor partners, Global procurements, Trainings and Developments and all other stake holders.

Strong analytical skills, with extensive expertise in managing large-scale dashboards and most of the Microsoft applications.

External demand closure: Requirement Analysis -> Checking for suitable profile (Internal & External) -> Work with TA & Delivery -> Fulfillment -> CO release -> DOJ Tracking -> BGV clearance -> Final offer -> Employee joining formalities -> Onboarding into project

Support Project Managers with project planning, timelines, RAID logs, change management, and governance review materials.

Track and report portfolio-wide KPIs including progress, risks, issues, dependencies, and delivery health.

Maintain 100% compliance with all regulatory, mandatory training, and Industry certification requirements.

Publish daily/weekly/monthly leadership dashboards and PMO scorecards

• Conducted quality audits, validated process accuracy, and reduced defects.
• Delivered error-trend training and contributed to improved STAR rating performance.

• Delivered SLA-driven customer support via email & chat channels and resolved escalations.