MuttuKumar Ganesh
Mumbai
Summary
Experienced IT Infrastructure Consultant with over 9 years of expertise. Eager to pursue new career opportunities in a challenging environment at a reputable company. Driven to utilize technical knowledge and skills to contribute effectively towards organizational goals. Committed to delivering results through hard work, innovation, and collaboration. Confident in ability to make a valuable impact.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Consultant - IT Infrastructure
HRD- Antwerp
04.2024 - Current
- Planning & Deployment of IT Infrastructure Components
- Optimization & Improving complete IT Infra as per security protocols & Best Practices
- Managing IT Infrastructure (Servers, Networks, Storage, Backup & M365)
- Handling Windows Server's & Virtualization (Hyper-V, AD, Group Policies, Windows Fail Over Cluster, RDS Farm, File Server)
- Procurement of new technologies after clear analysis of competitor products
- DataCenter/Server Room Management (Security & Availability)
- Handling Escalations
- Creation of HLD/LLD Documents
- Suggestion of new technologies as per the requirement and getting vendors on board
- Team Management & Training Junior teammates
- Adhere to ITIL process for swift delivery
Production Support Generalist
Ares Management Corporation
06.2022 - 04.2024
- Collaboration with Developers and Customers
- VMware/Windows/Linux Server's Management
- (Compute, Permissions, Availability, Deployment)
- Managing VM's & Physical Server's across Datacenter
- Managing VEEAM Backup Solution
- 0365/Exchange User Management (Creation/Modifying roles/License assignments)
- Mailbox Migration from Exchange OnPrem to 0365 Mailbox
- Handling Escalations regarding Performance/Connectivity issues on Servers and its components
- Creation of RCA Document
- Using SCCM for patch management and software deployments
- Understanding and basics of Shell Scripting & PowerShell
- Managing Okta/CyberArk/Illumio tools for Application & User management
- Monitoring Azure cloud environment for uptime and resources
- OKTA (SSO)
- Proxy server management for Internet access from RDS server
Senior Engineer
OKQ8: Europe's leading Fuel Company
12.2020 - 06.2022
- Hardware Procurement of IT Assets (Servers/Storage/N-Computing)
- Implementing Windows Server Infrastructure (AD/File Servers/ AV/ WSUS)
- Rack Mounting of Physical Server's and upgrading Firmware and setting up RAID
- Hardening of Windows servers
- Participating in Internal Audits as per compliance
- Procurement of OV certificate
- Configuring Active Directory Group Policies as per the security vulnerabilities and user functioning
- Administration of Virtual Machines (Monitoring, Assigning Disk Space/LUN/RAM/ Cores)
- Deploying VM's using OVF templates in different VCenter's (DC/DR)
- Initiating and maintaining Backup with Commvault CommCell console, Symantec NetBackup tool and DELL Tape Library
- Monitoring Primary and secondary Backup copies (Aux)
- PDQ Centralized deployment tool for patch management and System overall management.
- Incident Management with ServiceNow Ticketing tool
- Maintaining SLA's as per the ITIL standard
- Performance Check of VM's using VrRops
- Handling Virtual Environment, with added tools like RVtools and VROPS
- Managing Windows Cluster nodes and its services
- Configuring and working with IIS Webserver
- Using Xensam application for device License management
- Troubleshooting and understanding on Network port connectivity(Source-Destination)
- AD Scripts for users and computer data
- Logging ticket with Microsoft, Dell, IBM, and other vendors for additional on call support
- Conducting trainings and SOP handovers to junior team members
Server Implementation Engineer
Litmus Information Systems & Clover Infotech
12.2017 - 12.2020
- Installation and configuration of Windows 2008, 2012, 2012R2Enterprise
- Creating and Managing Virtual Servers Using Vcenter
- Linux (RHEL) Installation, Configuration, Monitoring services
- Patch/Firmware Management
- Maintenance of Physical Rack Servers in Data center for maintaining high uptime
- Administration of Symantec Antivirus server and updating of antivirus
- Handling Proxy server for providing Limited internet access for users in organization using ISAtool
- Handling and maintaining of Websites using IIS server
- Initiating and restoring of Backups (Daily/Weekly/Monthly)
- Performing Manual backups of SQL Database in day-to-day basis
- During collocation commissioning coordination with feasibility team and program management team for customer requirement
- Performing Health Check of servers in maintenance window and sharing report with Higher Management
- Creation of DFS Namespace with specified File Quota's
- Configured Sophos End Point protectioand managing them
- Monitoring Servers using SolarWinds Monitoring tool
- Working on Tickets for User creation, Password resets, Adding IP in Firewall
- Coordinating with concerned teams to resolve issues regarding servers
- Working on Nexpose Vulnerability tool
- (Creating Incident request for server fault to Data center operation Team)
- Handling device up gradations, patching, Reboot, Monitoring
eClinical Works India Pvt. LTD (US Healthcare IT)
01.2016 - 07.2017
- Providing customers L1 remote services as per request
- During collocation commissioning coordination with feasibility team and program management team for customer requirement
- To provide support and coordinate with clients during PM (preventive maintenance) activity
- Maintaining Incident management
- Coordinating with concerned teams to resolve issues regarding network, server etc
Education
Master of Science - Computer Applications
Tilak Maharashtra Vidyapeeth
Mumbai, India12-2026
BCA - IT
Divine Child Polytechnic
Mumbai, India01-2016
H.S.C -
Shriniwas Bagarka Degree College
Mumbai12-2012
Skills
- Microsoft Windows Servers 2022/2019/2016/2012/2008
- Microsoft Active Directory Services
- Microsoft Azure
- Linux OS
- Physical Servers
- Virtualization
- Backup & Storage
- DHCP server
- DNS services
- Networking concepts
- Multi-platform environments
Languages
English
Advanced (C1)
Tamil
Advanced (C1)
Hindi
Advanced (C1)
Marathi
Upper intermediate (B2)
Disclaimer
I hereby declare that all the information provided above is true to the best of my knowledge and I take responsibility of any misrepresentation.
Hobbies and Interests
- Chess
- Swimming
- Bodybuilding
Personal Information
- Date of Birth: 03/Feb/1995
- Nationality: Indian
Certification
MICROSOFT AZURE ADMINISTRATOR ASSOCIATE (AZ-104)
Timeline
Consultant - IT Infrastructure
HRD- Antwerp
04.2024 - Current
Production Support Generalist
Ares Management Corporation
06.2022 - 04.2024
Senior Engineer
OKQ8: Europe's leading Fuel Company
12.2020 - 06.2022
Server Implementation Engineer
Litmus Information Systems & Clover Infotech
12.2017 - 12.2020
eClinical Works India Pvt. LTD (US Healthcare IT)
01.2016 - 07.2017
MICROSOFT AZURE ADMINISTRATOR ASSOCIATE (AZ-104)
Master of Science - Computer Applications
Tilak Maharashtra Vidyapeeth
BCA - IT
Divine Child Polytechnic
H.S.C -
Shriniwas Bagarka Degree College
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