Muzammil Shaikh
Network Engineer
Hyderabad
Summary
NOC engineer with 5 years of experience. Looking for a job where I can apply knowledge and develop new skills.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Senior Customer Service Executive
TATA COMMUNICATIONS TRANSFORMATION SERVICES, Vodafone Idea Limited
Hyderabad
05.2021 - 05.2022
- Implementation/Configuration/Troubleshooting of new/old locations.
- Responsible for performing router and switch configurations & operational changes routing protocols (MPLS, BGP etc.).
- Optimizing small/large BGP networks.
- Resolving multiple routing related issues.
- Hand’s on experience with multi-vendor devices JUNIPER routers MX960, Mx480, M320, JM960 and Ex4200 switch, Cisco routers C7600, C7200, ASR9010 routers & C4948 switches and Alcatel Routers 7750 SR.
- Troubleshoot the MPLS L2VPN or L3VPN connectivity and QOS define as per customer requirement.
- Technical support and Fault Management for the WAN connectivity including the troubleshooting of routing protocols like MPLS, BGP for L3VPN and L2VPN services and ILL services.
- Escalating sensitive issues to concerned heads for expediting the resolution process with defined SLA.
- Provided network support services for devices such as hubs, bridges, routers and other hardware.
Network Engineer
TATA COMMUNICATIONS TRANSFORMATION SERVICES (Off Role)
Hyderabad
11.2019 - 05.2021
- Implementation/Configuration/Troubleshooting of new/old locations.
- Responsible for performing router and switch configurations & operational changes routing protocols (MPLS, BGP etc.).
- Optimizing small/large BGP networks.
- Resolving multiple routing related issues.
- Hand’s on experience with multi-vendor devices JUNIPER routers MX960, Mx480, M320, JM960 and Ex4200 switch, Cisco routers C7600, C7200, ASR9010 routers & C4948 switches and Alcatel Routers 7750 SR.
- Troubleshoot the MPLS L2VPN or L3VPN connectivity and QOS define as per customer requirement.
- Technical support and Fault Management for the WAN connectivity including the troubleshooting of routing protocols like MPLS, BGP for L3VPN and L2VPN services and ILL services.
- Escalating sensitive issues to concerned heads for expediting the resolution process with defined SLA.
- Provided network support services for devices such as hubs, bridges, routers and other hardware.
Telecom Engineer
Wipro Technologies (Off Role).
Pune
07.2019 - 10.2019
- Implementation and configuration of all CPEs of services such as ILL, MPLS L3 as well as configuring additional client requirements such as DHCP, NATing.
- Hands On experience on Juniper, Cisco, Alcatel, Huawei and HP Routers.
- Experience in troubleshooting and resolving the issues of newly provisioned or re-provisioned Internet and MPLS circuits / services.
- Supporting VRRP testing in SIPT orders to ensure redundancy.
- Involving Transmission team/ SNOC as well as Circle Team for troubleshooting and resolving issues such as bandwidth issue, packet drops.
NOC Engineer
Honesty Net Solutions India Pvt. Ltd
Pune
12.2017 - 04.2019
- Configuration various Mikro tiks.
- Configuration of various Switches like Opti link, Huawei.
- Responsible for Resolution of Ticketing System
- Technical support & Troubleshooting of various issues with clients over email & physically.
- Worked on H8 ISP server Software.
- Configured IP assignment, core network configuration, and DNS setup for new users.
Technical Support
Sheng Li Telecom India Pvt. Ltd
Pune
07.2016 - 09.2017
- Implementing LAN & WAN Connectivity.
- Technical support & Troubleshooting of various issues with clients & Customers over phone or email & physically.
- Worked on CMaya.
Education
Bachelor of Engineering - Computer Science & Engineering
Dr Baba Saheb Ambedkar University
Aurangabad, India 08.2013 - 08.2016
Skills
PaloAlto Firewallundefined
Timeline
Senior Customer Service Executive
TATA COMMUNICATIONS TRANSFORMATION SERVICES, Vodafone Idea Limited
05.2021 - 05.2022
Network Engineer
TATA COMMUNICATIONS TRANSFORMATION SERVICES (Off Role)
11.2019 - 05.2021
Telecom Engineer
Wipro Technologies (Off Role).
07.2019 - 10.2019
NOC Engineer
Honesty Net Solutions India Pvt. Ltd
12.2017 - 04.2019
Technical Support
Sheng Li Telecom India Pvt. Ltd
07.2016 - 09.2017
Bachelor of Engineering - Computer Science & Engineering
Dr Baba Saheb Ambedkar University
08.2013 - 08.2016
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