Tejas Lingayat
811, Shankeshwar Royale, Jadhavwadi, Chikhli, PCMC, 411062
Summary
Certified CCNA R&S Network Engineer with over 4 years of extensive experience in Service Provider Infrastructure. Demonstrates exceptional expertise in Routing/Switching and Network Security Technologies across various firewall vendors.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Technical Service Engineer
Fujitsu Consulting India Pvt Ltd, Pune
05.2022 - Current
- Proficiently operated FortiGate firewall, skillfully troubleshooting incidents related to policies, routing, and VPN.
- Utilized comprehensive knowledge to configure web filter, file filter, and content filtering based on service requests.
- Monitored and managed various network services effectively using the CheckMk Monitoring tool.
- Expertly resolved incidents by troubleshooting and configuring routers and switches.
- Acquired valuable experience in working 24/7 rotational shifts, maintaining exceptional commitment and reliability.
Associate Network Engineer
Tata Communications Limited (Prompt Personnel), Pune
03.2019 - 04.2022
- Conducted initial troubleshooting of customer complaints within specified Turnaround Time (TAT)
- Provided L1 technical support for enterprise customers
- Remotely logged into edge routers and analyzed PE-CE logs, backbone logs for troubleshooting purposes
- Investigated causes of minor and major outages, performed troubleshooting and repairs, and followed up with planning
- Troubleshot provider edge routers and switches, including ping response, circuit traffic, MAC address, and BGP logs for VPN/ILL circuits
- Conducted last mile troubleshooting of RF and wireless media
- Coordinated effectively with various service providers such as Tikona, Hughes 1/2 Work Experience Communication, Tejays Dynamic, RP World, TATANET, BSNL, etc.
- Managed and coordinated a team of engineers for timely resolution of customer trouble tickets
- Collaborated with internal teams (IPSOC, IPNOC, Premium SOC, Priority) to resolve service issues
- Escalated sensitive cases to last mile concerned heads via emails and calls for expedited resolution
- Maintained periodic coordination with customers, ensuring adherence to defined SLA matrix and customer policies
- Worked in high pressure and challenging environments
- Successfully handled customer escalations
- Experienced in 24*7 environments with rotational shifts
Education
Bachelor of Engineering - Electronics And Tele-Communications Engineering
Finolex Academy of Management And Technology
Ratnagiri06.2018
Skills
- Routing :- Configuration and Troubleshooting Static and Dynamic Routing, EIGRP, RIP, OSPF, BGP
- Switching :- Configuration and Troubleshooting STP, RSTP, VLAN
- DHCP, DNS,NAT, PAT, NTP operation
- OSI, TCP and UDP
- Access List, NAT (Network Address Translation)
- Configure, verify, and troubleshoot IPv4 addressing and subnetting
CCNA Routing and Switching :-
- Configuring and Troubleshooting NAT on Fortigate and PaloAlto
- Configuring and Troubleshooting High Availability on Fortigate and PaloAlto
- Configuring and Troubleshooting Routing on Fortigate and PaloAlto
- VPN :- IPSEC, Site to Site VPN, Remote Access VPN, SSL VPN, ADVPN
- Firewall Policies, Web Filter, Security Profiles, Certificates
- Basics of Forti Manager, Forti Analyzer, SDWAN
Network Security :-
Certification
- Cisco Certified network Associate Routing and Switching, Cisco - CSCO14054374
- PaloAlto Certified Network Security Engineer Training I-Medita
- FortiGate NSE4 & NSE7 Training Network Kings -cert_svzn29xb
- NSE1 Network Security Associate Fortinet - rCrNvqlw3r
- NSE2 Network Security Associate Fortinet - YPMHJzrDI1
- NSE2 Network Security Associate
Fortinet-53zkg5Rp80
Timeline
Assistant Technical Service Engineer
Fujitsu Consulting India Pvt Ltd, Pune
05.2022 - Current
Associate Network Engineer
Tata Communications Limited (Prompt Personnel), Pune
03.2019 - 04.2022
Bachelor of Engineering - Electronics And Tele-Communications Engineering
Finolex Academy of Management And Technology