SOORAJ CV
Abu Dhabi
Summary
Accomplished Network Engineer with 3 years of experience at Eduquity Career Technologies Private Limited, adept at maintaining optimal network connectivity and enhancing client satisfaction through effective troubleshooting. Demonstrated expertise in routing and switching, coupled with a proven ability to excel in high-pressure environments while fostering operational excellence and client trust.
Overview
3
3
years of professional experience
Work History
Network Engineer
Eduquity Career Technologies Private Limited
Bangalore, Karnataka
02.2022 - 01.2025
- Executed troubleshooting procedures on routers and switches to maintain seamless connectivity.
- Addressed tickets triggered by recurring alarms and network problems.
- Addressed issues in the network with prompt troubleshooting.
- Executed troubleshooting procedures to resolve complex network issues efficiently.
- Configured DHCP server to allocate logical addresses to local networks.
- Managed escalation activities to maintain smooth operations.
- Ensured resolution of first-level technical concerns for business clients.
- Kept consistent contact with the client while resolving actions.
- Experienced with network monitoring and ticketing tools.
- Prepared network documentation aligned with client specifications.
- Configured IPv4 addresses with both Variable and Fixed Length Subnet Masks to meet client specifications.
- Specialized in resolving connectivity issues for routers and switches remotely.
- Handled remote troubleshooting of routers and switches via TELNET and SSH.
- Recovering and configuring passwords in Layer 3 and Layer 2 devices, such as routers and switches.
- Configuring, implementing, and troubleshooting the Spanning Tree Protocol (STP), such as Port Fast, Bridge Protocol Data Unit (BPDU), and Filter and Root Guard.
- Configuration of Network Address Translation and Access Lists.
- Experience in troubleshooting Local Area Network technologies, like Virtual Local Area Networks (VLAN), Virtual Local Area Network Trunking Protocol (VTP), Inter-Virtual Local Area Network Routing (INTER VLAN), and VLAN Trunking (IEEE 802.1Q).
- Traffic re-routing by providing redundancy protocols, as per client requirements.
- Showcased capacity to work cooperatively in high-pressure situations.
- Maintaining the tracker for all the above activities until execution.
Room Service Order Taker
Shangri-La Barr Al Jissah
Muscat
05.2016 - 12.2020
- Maintained impressive customer happiness by offering outstanding assistance.
- Answer guest calls promptly, and take food and beverage orders with accuracy and professionalism.
- Coordinate with the kitchen and delivery staff to ensure timely and correct order fulfillment.
- Handle special requests, dietary restrictions, and customization of orders.
- Ensure high standards of hospitality by addressing guest inquiries and concerns professionally.
- Process payments, and maintain records of room service transactions.
- Maintain cleanliness and organization of the room service area.
Education
BSC In Computer Science -
Kannur University
Kerala, India11-2015
Plus Two In Science -
Kottila Govt Higher Secondary School
Kerala, India03-2012
SSLC 10th In Science -
Moothedath HIgher Secondary School
Kerala, India03-2010
Skills
- ROUTING
- SWITCHING
- STATIC ROUTING
- SUBNETTING IPv4
- DYNAMIC ROUTING -EIGRP
- DYNAMIC ROUTING -OSPF
- ETHER CHANNEL
- DHCP (DORA PROCESS)
- STP
- INTER VLAN IN SWITCHING
- ACCESS CONTROL LIST (ACL)
- NETWORK ADDRESS TRANSLATION (NAT)
- CISCO DISCOVERY PROTOCOL
- VLAN TRUNKING PROTOCOL
- Inter-VLAN routing
- Switch troubleshooting
- VLAN
- IP subnetting and VLSM
- RIP
- OSPF
- EIGRP
- Frame Relay configuration
- BGP
- IPv6 Addressing
- IPv6-IPv4
- RIP Version2
- Configuring redistribution
- Documentation of the Network
- Cisco Switches
- TCP/IP Subnetting
- Configuring IP Addresses (IPv4 and IPv6)
- LAN technologies
- VTP
- VLAN Trunking (IEEE 8021Q, ISL)
- Spanning Tree Protocol (STP)
- Network Monitoring & Ticketing tool
- Switchport security configuration
- OSI model
- TCP/IP protocol suite
- STP tuning
- STP security features
- CDP protocol
- LLDP
- Network architecture
Languages
- English
- Hindi
- Malayalam
Disclaimer
I hereby declare that the above details furnished by me are true to the best of my knowledge.
Course completed
CCNA (Routing and Switching)
Personal Information
- Date of Birth: 12/09/1994
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Certification
- Cisco Certified: CCNA Routing and Switching
- Cisco ID (CSCO): CSCO14819443
Certification
Cisco Certified Network Associate
Cisco ID: CSC014819443
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementLanguages
Malayalam
Native language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Tamil
Elementary (A2)
A2
Timeline
Network Engineer
Eduquity Career Technologies Private Limited
02.2022 - 01.2025
Room Service Order Taker
Shangri-La Barr Al Jissah
05.2016 - 12.2020
BSC In Computer Science -
Kannur University
Plus Two In Science -
Kottila Govt Higher Secondary School
SSLC 10th In Science -
Moothedath HIgher Secondary School
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