Summary
Overview
Work History
Education
Skills
Languages
Disclaimer
Course completed
Personal Information
Certification
Certification
Work Availability
Work Preference
Languages
Timeline
SeniorSoftwareEngineer
SOORAJ CV

SOORAJ CV

Abu Dhabi

Summary

Accomplished Network Engineer with 3 years of experience at Eduquity Career Technologies Private Limited, adept at maintaining optimal network connectivity and enhancing client satisfaction through effective troubleshooting. Demonstrated expertise in routing and switching, coupled with a proven ability to excel in high-pressure environments while fostering operational excellence and client trust.

Overview

3
3
years of professional experience

Work History

Network Engineer

Eduquity Career Technologies Private Limited
Bangalore, Karnataka
02.2022 - 01.2025
  • Executed troubleshooting procedures on routers and switches to maintain seamless connectivity.
  • Addressed tickets triggered by recurring alarms and network problems.
  • Addressed issues in the network with prompt troubleshooting.
  • Executed troubleshooting procedures to resolve complex network issues efficiently.
  • Configured DHCP server to allocate logical addresses to local networks.
  • Managed escalation activities to maintain smooth operations.
  • Ensured resolution of first-level technical concerns for business clients.
  • Kept consistent contact with the client while resolving actions.
  • Experienced with network monitoring and ticketing tools.
  • Prepared network documentation aligned with client specifications.
  • Configured IPv4 addresses with both Variable and Fixed Length Subnet Masks to meet client specifications.
  • Specialized in resolving connectivity issues for routers and switches remotely.
  • Handled remote troubleshooting of routers and switches via TELNET and SSH.
  • Recovering and configuring passwords in Layer 3 and Layer 2 devices, such as routers and switches.
  • Configuring, implementing, and troubleshooting the Spanning Tree Protocol (STP), such as Port Fast, Bridge Protocol Data Unit (BPDU), and Filter and Root Guard.
  • Configuration of Network Address Translation and Access Lists.
  • Experience in troubleshooting Local Area Network technologies, like Virtual Local Area Networks (VLAN), Virtual Local Area Network Trunking Protocol (VTP), Inter-Virtual Local Area Network Routing (INTER VLAN), and VLAN Trunking (IEEE 802.1Q).
  • Traffic re-routing by providing redundancy protocols, as per client requirements.
  • Showcased capacity to work cooperatively in high-pressure situations.
  • Maintaining the tracker for all the above activities until execution.

Room Service Order Taker

Shangri-La Barr Al Jissah
Muscat
05.2016 - 12.2020
  • Maintained impressive customer happiness by offering outstanding assistance.
  • Answer guest calls promptly, and take food and beverage orders with accuracy and professionalism.
  • Coordinate with the kitchen and delivery staff to ensure timely and correct order fulfillment.
  • Handle special requests, dietary restrictions, and customization of orders.
  • Ensure high standards of hospitality by addressing guest inquiries and concerns professionally.
  • Process payments, and maintain records of room service transactions.
  • Maintain cleanliness and organization of the room service area.

Education

BSC In Computer Science -

Kannur University
Kerala, India
11-2015

Plus Two In Science -

Kottila Govt Higher Secondary School
Kerala, India
03-2012

SSLC 10th In Science -

Moothedath HIgher Secondary School
Kerala, India
03-2010

Skills

  • ROUTING
  • SWITCHING
  • STATIC ROUTING
  • SUBNETTING IPv4
  • DYNAMIC ROUTING -EIGRP
  • DYNAMIC ROUTING -OSPF
  • ETHER CHANNEL
  • DHCP (DORA PROCESS)
  • STP
  • INTER VLAN IN SWITCHING
  • ACCESS CONTROL LIST (ACL)
  • NETWORK ADDRESS TRANSLATION (NAT)
  • CISCO DISCOVERY PROTOCOL
  • VLAN TRUNKING PROTOCOL
  • Inter-VLAN routing
  • Switch troubleshooting
  • VLAN
  • IP subnetting and VLSM
  • RIP
  • OSPF
  • EIGRP
  • Frame Relay configuration
  • BGP
  • IPv6 Addressing
  • IPv6-IPv4
  • RIP Version2
  • Configuring redistribution
  • Documentation of the Network
  • Cisco Switches
  • TCP/IP Subnetting
  • Configuring IP Addresses (IPv4 and IPv6)
  • LAN technologies
  • VTP
  • VLAN Trunking (IEEE 8021Q, ISL)
  • Spanning Tree Protocol (STP)
  • Network Monitoring & Ticketing tool
  • Switchport security configuration
  • OSI model
  • TCP/IP protocol suite
  • STP tuning
  • STP security features
  • CDP protocol
  • LLDP
  • Network architecture

Languages

  • English
  • Hindi
  • Malayalam

Disclaimer

I hereby declare that the above details furnished by me are true to the best of my knowledge.

Course completed

CCNA (Routing and Switching)

Personal Information

  • Date of Birth: 12/09/1994
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Certification

  • Cisco Certified: CCNA Routing and Switching
  • Cisco ID (CSCO): CSCO14819443

Certification

Cisco Certified Network Associate

Cisco ID: CSC014819443

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancement

Languages

Malayalam
Native language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Tamil
Elementary (A2)
A2

Timeline

Network Engineer

Eduquity Career Technologies Private Limited
02.2022 - 01.2025

Room Service Order Taker

Shangri-La Barr Al Jissah
05.2016 - 12.2020

BSC In Computer Science -

Kannur University

Plus Two In Science -

Kottila Govt Higher Secondary School

SSLC 10th In Science -

Moothedath HIgher Secondary School
SOORAJ CV