Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Muzammil Maniyar

Jawhar

Summary

Dynamic professional with a proven track record at VINTAGE VIBES SERVICES PVT LTD, excelling in client relationship management and cross-functional collaboration. Successfully enhanced client satisfaction through strategic needs assessment and effective communication, fostering strong partnerships and driving service excellence. Adept at leading teams and implementing training programs to elevate service delivery.

Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work History

Business relationship head

VINTAGE VIBES SERVICES PVT LTD
Thane
08.2022 - 12.2024
  • Built strong relationships with clients to understand their business needs.
  • Collaborated with cross-functional teams to streamline service delivery processes.
  • Conducted regular client meetings to address concerns and gather feedback.

Customer Care Manager

Grand tourio Holiday Pvt Ltd
Mumbai
03.2017 - 12.2019
  • Managed customer service team to enhance client engagement and satisfaction.
  • Developed training programs for staff to improve product knowledge and service skills.
  • Oversaw customer inquiries through various channels, ensuring timely responses.

Education

Bachelor of Engineering Technology - Software Engineering

Dr D.Y.Patil Engineering Pune
Pune
06.2012 - 05.2015

Skills

  • Client relationship management
  • Cross-functional collaboration
  • Client needs assessment

Languages

Marathi
First Language
English
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2

Accomplishments

  • Best Customer Care Manager
  • Best Customer Relationship Manager
  • Best Reservation Manager

Timeline

Business relationship head

VINTAGE VIBES SERVICES PVT LTD
08.2022 - 12.2024

Customer Care Manager

Grand tourio Holiday Pvt Ltd
03.2017 - 12.2019

Bachelor of Engineering Technology - Software Engineering

Dr D.Y.Patil Engineering Pune
06.2012 - 05.2015

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Muzammil Maniyar