Mydari Seriesh
Hyderabad
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Chargeback Associate - Debit (Non-Fraud)
Cognizant
Hyderabad
09.2024 - Current
- Process and review Visa debit non-fraud chargeback cases on a daily basis.
- Analyse disputes using Visa reason codes and transaction details.
- Review merchant documentation and file cases for pre-arbitration and arbitration.
- Work on manual cases from initiation to closure as required.
- Analyse interview details and submit cases for pre-compliance.
- Identify fraudulent transactions during case review.
- Identify weak or invalid disputes to reduce chargeback losses.
- Ensure compliance with Visa rules and internal quality standards.
- Maintain accuracy while handling high-volume case workloads.
Document Reviewer
Elmer Technologies LLP
Hyderabad
06.2021 - 09.2022
- Reviewed and analysed large volumes of complex database documents for relevance and accuracy.
- Coded documents for relevancy and privilege using Relativity and 4iG Tool.
- Supported extraction projects on the Relativity platform to enhance data retrieval efficiency.
- Identified and coded NPPI, PII, and PHI in compliance with data privacy regulations.
- Conducted second-level quality control (QC) to ensure data integrity and compliance.
- Performed high-volume data entry using Relativity, 4iG Tool, and Microsoft Excel.
Education
Bachelor of Commerce - Computers, Finance & Accounting
Siva Sivani Degree College
Hyderabad05.2015
Skills
- Microsoft Excel
- Chargeback processing
- Visa reason code analysis
- Document coding
- Quality control
- Transaction analysis
- Case management
- Problem-solving
- Attention to detail
- Effective communication
Accomplishments
- Recognized as Best Performer at Elmer Technologies LLP for high-quality output.
- Awarded 'Ace of Rookie (RNR)' at Cognizant for strong performance as a new team member.
- Received appreciation from the client and Cognizant for successfully handling high-value cases.
Hobbies and Interests
- TED Talks
- Udemy
- Hiking
- Cricket
Languages
- Native Telugu
- English
- Hindi
Timeline
Chargeback Associate - Debit (Non-Fraud)
Cognizant
09.2024 - Current
Document Reviewer
Elmer Technologies LLP
06.2021 - 09.2022
Bachelor of Commerce - Computers, Finance & Accounting
Siva Sivani Degree College