Mylavarapu Sri Datta Krishna Chaitanya
Hyderabad
Summary
Detail-oriented Senior Analyst with strong experience in US Healthcare processes including insurance verification, pre-authorization, and patient data management. Proven ability to communicate effectively with patients, payers, and internal teams while maintaining accuracy, compliance, and service excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Analyst
Data Marshall Pvt Ltd
Hyderabad
04.2025 - 01.2026
- Collected and maintained accurate patient demographic and insurance information.
- Verified insurance eligibility, benefits, copays, coinsurance, and deductibles.
- Obtained pre-authorizations for medical services prior to delivery.
- Coordinated with patients, insurance payers, and internal teams to explain coverage and financial responsibility.
- Documented all verifications and communications in the practice management system.
Process Associate / Senior Process Associate
Ispace Software Solution Pvt Ltd
11.2022 - 12.2024
- Performed end-to-end insurance verification for US healthcare clients.
- Accurately gathered and entered patient demographics and insurance details.
- Ensured timely pre-authorizations to avoid claim denials.
- Communicated with patients and payers to clarify benefits and billing responsibilities.
- Maintained detailed documentation in compliance with process guidelines.
Process Executive
BPO Convergence
Begumpet
09.2021 - 06.2022
- Handled customer interactions via calls, emails, and chats to resolve queries and complaints.
- Followed standard operating procedures and service standards accurately.
- Assisted in troubleshooting process-related issues to ensure smooth operations.
- Maintained accurate records and reports of customer interactions.
Education
Under Graduation -
Siddhartha Institute of Science and Technology
Narapally, Ghatkesar01.2019
SSC -
Bhashyam Educational Institute
Old PS, Neredmet01.2016
Skills
- US Healthcare Operations
- Insurance Verification & Pre-Authorization
- Patient Data Management
- MS Word
- MS Excel
- PowerPoint
- Documentation & Reporting
- Communication & Coordination
Certification
Digital Marketing
Hobbies and Interests
- Dancing
- Playing Cricket
- Travelling
Personal Information
Title: Senior Analyst – US Healthcare
Languages
- Hindi
- English
- Telugu
- Hindi
- English
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Telugu
Native
Native
Timeline
Senior Analyst
Data Marshall Pvt Ltd
04.2025 - 01.2026
Process Associate / Senior Process Associate
Ispace Software Solution Pvt Ltd
11.2022 - 12.2024
Process Executive
BPO Convergence
09.2021 - 06.2022
Under Graduation -
Siddhartha Institute of Science and Technology
SSC -
Bhashyam Educational Institute