Samrudhi Kulkarni

Job Responsibilities:-

• Worked on US healthcare EHR migration projects involving Athena, ECW, Allscripts, and NextGen platforms.
• Lead the QC auditors' team to ensure quality compliance and SLA adherence.
• Maintained 98–99% SLA accuracy across 17+ clinical datasets.
• Conducted RCA, CAPA implementation, and client reporting for continuous process improvement.
• Performed transaction audits, error analysis, QA score tracking, and feedback sessions.
• Participated in weekly client meetings, and presented quality dashboards.
• Delivered OJT and onboarding training for new team members.

EHR Migration Project Highlights:

1. VillageMD – Health Gorilla to Athena EHR Migration:
Performed clinical document indexing and patient record mapping,
Executed data transfer and validation between legacy and target EHR systems,
Audited MRN, document classification, and patient records,
Conducted RCA to reduce defects and improve migration accuracy.

2.WellMed Migration (Allscripts / Athena → ECW):
Validated and audited 17+ clinical datasets, including:
Allergies, medications, problems labs, immunizations, procedures social & medical history .
Ensured data completeness, normalisation, and accuracy.
Performed data reconciliation and quality audits post-migration.
Implemented QA improvements and CAPA actions.

3. USMD Migration (NextGen → ECW):
Lead QC team for EHR migration quality assurance activities
Transaction Audits ,Error Analysis & RCA ,Data Validation & Reporting.
Managed team performance, SLA adherence, and quality metrics.
Acted as a subject matter expert for data migration issues and client escalations.
Conducted client meetings and presented quality dashboards.
In addition auditing allocations and reporting, as conducting briefing sessions, managing audit tool sessions, and performing dipstick checks on Migrate processes,serverd as subject matter expert.

4. Augusta Migration (ECW → Athena):
Audited and validated clinical datasets during migration.

Ensured data integrity, accuracy, and completeness.
Performed ATA (Audit Trend Analysis).

Delivered quality reports and improvement plans.

• Conducted daily IPD, OPD,medication chart and consent audits.

• Managed NABH compliance, SAT audits, and NC closure documentation.

• Prepared and presented monthly quality indicators to management.

• Handled grievance management and compliance reporting.

• Updated NABH policies and departmental quality indicators
• Performed clinical audits and implemented CAPA actions.
• Monitored medication errors, incident reporting, and quality improvement projects.
• Maintained hospital quality documentation and compliance tracking

• Conducted daily open file and prescription audits; ensured NABH compliance and corrective actions.
• Updated hospital policies, manuals, and departmental quality indicators (NABH 5th Edition).
• Faced NABH Renewal Assessment and closed non-conformities.
• Led clinical audits and implemented CAPA across departments.
• Managed Quality Improvement Projects (QIP) and maintained quality documentation.

• Implemented and monitored NABH policies, documentation control, and version management
• Tracked clinical & non-clinical quality indicators; developed dashboards and reported to top management.
• Conducted internal audits (IPD, OPD, medication, MRD) and implemented corrective & preventive actions (CAPA).
• Monitored incident reporting, medication errors, ADRs, needle stick injuries, and ensured compliance closure.
• Led Quality Improvement & Patient Safety Programs; facilitated data analysis and process enhancement initiatives.
• Investigated complaints, identified deficiencies during quality rounds, and ensured timely resolutions
• Coordinated hospital committee meetings, trainings, and successfully faced pre-entry/NABH audis