Summary

Overview

Work History

Education

Skills

Timeline

NABAJYOTI BORA

Sr Manager

Shillong

Summary

Strategic and results-oriented Sales & Operations Leader with over 15 years of progressive experience across Telecommunications, Retail, Fuel Logistics, and Tech Start-ups. Proven expertise in P&L management, driving revenue growth, and expanding market share in Northeast India. Demonstrated ability to lead high-performance teams, execute business expansion strategies, and deliver sustained profitability. Adept at managing cross-functional operations and fostering long-term client relationships through customer-centric solutions.

Overview

years of professional experience

Work History

Senior Manager – Sales & Operations

JIO INFOCOM LTD

11.2025 - Current

Orchestrate end-to-end sales and operations for the entire state of Meghalaya, encompassing Mobility, Fiber, and Handset business units.
Drive distribution expansion strategies to ensure the profitability and sustainability of Jio Centres and Points.
Facilitate seamless coordination across network, back-office, activation, and administrative functions to ensure operational uptime.
Monitor regulatory compliance and control commercial operations to mitigate risk.
Lead customer retention initiatives, effectively balancing high-level strategy with day-to-day operational execution.

Head of States – Sales & Operations

FUELBUDDY

10.2022 - 10.2024

Developed and executed sales and operational strategies to drive significant business growth across assigned state territories.
Spearheaded fleet expansion and infrastructure development projects to meet fluctuating supply demands.
Negotiated supplier margins to optimize company profitability while maintaining customer value propositions.
Expanded the B2B client base across diverse industries, including mining, infrastructure, hospitals, and manufacturing.
Enforced strict credit collection policies and SLA adherence while introducing scalable business processes for long-term growth.

Project Lead / Consultant

JADU RIDE

09.2021 - 10.2022

Front-led end-to-end responsibilities for the launch of the first Prepaid Cab Service in Northeast India.
Managed the continuous development lifecycle of three mobile applications and the admin panel, coordinating with software development teams to enhance user experience (UX).
Designed and executed the roadmap for onboarding drivers and passengers, implementing retention and expansion strategies.
Identified and mitigated operational and strategic risks during the critical start up phase.

Store Sales & Operations Manager

VISHAL MEGA MART

10.2018 - 07.2021

Managed daily store operations, driving sales performance and ensuring customer service excellence.
Oversaw inventory management across three key divisions: Apparels, General Merchandise, and FMCG.
Initiated customer engagement campaigns and conducted training programs for sales personnel to boost conversion rates.
Collaborated with IT and regional operations teams to ensure smooth day-to-day store functioning.

State Head – Mobile Division

INTEX TECHNOLOGIES LTD

06.2013 - 09.2018

Directed mobile sales operations across Northeast India, leading a team of 20 members.
Consistently achieved sales targets, expanded distribution networks, and enhanced market share in a competitive landscape.
Monitored sales KPIs, streamlined operations, and resolved high-level client issues to ensure customer satisfaction.

Assistant Manager

Idea Cellular Ltd.

08.2009 - 05.2013

Senior Sales Officer (SSO)

VIP Industries Ltd.

09.2007 - 07.2009

Senior Area Sales Executive

Usha International Ltd.

04.2004 - 08.2007