Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Affiliations
Timeline
Generic
Nabendu Naskar

Nabendu Naskar

Kolkata

Summary

Dynamic Fraud Prevention Representative with TTEC India, skilled in fraud detection and prevention strategies. Expertly monitored transactions and resolved unauthorized claims, enhancing compliance adherence. Proven ability to analyze patterns and recommend effective anti-fraud processes, while training new staff. Strong multitasking skills, complemented by a commitment to reducing financial crime risks.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Fraud Prevention Representative

TTEC INDIA CUSTOMER SOLUTIONS PVT. LTD
Ahmedabad
03.2022 - Current
  • Monitored transactions for suspicious activity and potential fraud indicators.
  • Investigated customer claims of unauthorized transactions and provided timely resolutions.
  • Collaborated with cross-functional teams to enhance fraud prevention strategies and processes.
  • Trained new staff on fraud detection systems and company protocols for reporting incidents.
  • Reviewed account activity to identify patterns that may indicate fraudulent behavior.
  • Determine fraud trends by analyzing account patterns and transaction patterns.
  • Verified customer information against existing records to detect discrepancies or inconsistencies.
  • Developed strategies to reduce the risk of fraud losses by identifying new methods of detecting fraudulent activity.
  • Conducted research on trends in online fraud prevention techniques.
  • Monitor real-time queues, identify high-risk transactions.
  • Recommend anti-fraud process for ease of identifying frauds like payment disputes, fraudulent payments to mitigate the similar loss in future.

Accounts Assistant

INSILICA
Kolkata
01.2020 - 02.2022
  • Assisted in preparing financial reports for management review and analysis.
  • Managed accounts payable and receivable processes to ensure timely payments.
  • Maintained accurate records of transactions using accounting software systems.
  • Responded to inquiries from clients regarding account status and payment terms.
  • Prepared and processed invoices, payments and bank deposits.
  • Assisted in accounts receivable, payable and general ledger activities.
  • Maintained accurate records of financial transactions.

Education

Bachelor of Commerce - Accounts And Finance

Goenka College of Commerce
Kolkata
07-2016

Higher Secondary - Accoutancy

Bidya Bhaban
Kolkata
03-2013

Secondary -

G.B. Memorial Institution
Kolkata
03-2011

Skills

  • Fraud detection
  • Fraud prevention strategies
  • Transaction monitoring
  • Chargeback
  • Account takeovers
  • AML-KYC
  • CDD and EDD
  • Unauthorized transactions
  • Financial crime
  • PEP screening
  • Financial reporting
  • Compliance adherence
  • Multitasking

Certification

  • Diploma in Office Management
  • Certificate in Information Technology Application (CITA)
  • Certificate in Financial Accounting Software (CFAS)

Languages

Bengali
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1

Affiliations

  • Listening to songs and audio stories, which can transfer my mind to a different world, so that my mind can find peace and harmony.

Timeline

Fraud Prevention Representative

TTEC INDIA CUSTOMER SOLUTIONS PVT. LTD
03.2022 - Current

Accounts Assistant

INSILICA
01.2020 - 02.2022

Bachelor of Commerce - Accounts And Finance

Goenka College of Commerce

Higher Secondary - Accoutancy

Bidya Bhaban

Secondary -

G.B. Memorial Institution

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Nabendu Naskar